A Level - Chapter 12 Management & Leadership

What is the main purpose of the 'Planning' function in management?

• Setting objectives and determining strategies
• Hiring and training employees
• Controlling and measuring performance
• Motivating workers

Answer explanation

Planning involves setting goals and strategies to guide the organization.

Which of the following is NOT one of Fayol's five functions of management?

• Organizing
• Motivating
• Commanding
• Coordinating

Answer explanation

Motivating is not part of Fayol’s original five functions (planning, organizing, commanding, coordinating, controlling).

According to Mintzberg, which role involves gathering and transmitting information?

• Interpersonal
• Informational
• Decisional
• Functional

Answer explanation

Mintzberg’s informational role focuses on collecting and distributing information.

In which management role would a manager attend industry conferences to build partnerships?

• Monitor
• Liaison
• Negotiator
• Resource Allocator

Answer explanation

The liaison role involves building relationships outside the organization.

Which theory suggests that workers need constant supervision and lack creativity?

• Theory X
• Theory Y
• Theory Z
• Maslow’s Theory

Answer explanation

Theory X managers believe workers are inherently lazy and need strict supervision.

What does a Theory Y manager believe about workers?

• They dislike work and avoid responsibility
• They enjoy work and seek responsibility
• They require close supervision
• They are only motivated by money

Answer explanation

Theory Y managers view workers as motivated and willing to take responsibility.

Which management style is likely to involve two-way communication and employee participation?

• Autocratic
• Democratic
• Laissez-Faire
• Paternalistic

Answer explanation

Democratic leadership encourages participation and open communication.

In an autocratic management style, decisions are made:

• Collectively with employee input
• By the manager alone
• Based on customer feedback
• By employees only

Answer explanation

Autocratic style involves one-way, top-down decision-making by the manager.

Which leadership style is best suited for creative industries, allowing employees independence?

• Autocratic
• Democratic
• Paternalistic
• Laissez-Faire

Answer explanation

Laissez-faire grants independence, ideal for creative environments.

Who is associated with the 'Functions of Management' theory?

• Mintzberg
• McGregor
• Fayol
• Maslow

Answer explanation

Fayol developed the Functions of Management theory.