MPS IT

If your computer or an application suddenly stops working, what's the first step you should try to troubleshoot the issue?

• Call the service desk immediately

• Restart your computer or application

• Reinstall the operating system

• Ignore the problem and wait

When a webpage isn’t loading correctly, what should you do before reaching out to the service desk?

• Clear your browsing history and cache

• Close all tabs and restart your computer

• Change your browser settings randomly

• Call the service desk to report it immediately

If your computer’s Wi-Fi suddenly disconnects, what’s a quick step to try on your own?

• Reset your computer’s date and time

• Restart your router

• Change your Wi-Fi password

• Uninstall your network drivers

What should you do if your computer is running slowly?

• Close unused programs

• Increase the screen resolution

• Remove the monitor

• Run a virus scan immediately

If you receive a suspicious email from an unknown sender, what should you do first?

• Reply to the email to ask for more details

• Open any attachments to see what’s inside

• Mark it as spam or delete it

• Forward it to all your colleagues as a warning

Rate MPS Service Desk Service

• ⭐ 5 stars! Like tech magic

• 😌 Decent – no “keyboard smash” moments

• 🕰️ Took a hot minute, but hey, it’s fixed

• 🍿 I’m still waiting…send snacks