Human Performance in Action !

How do you think the design of this equipment could have an impact on performance?

• The shut-down buttons have been deliberately designed to be noticeable – they’re red and prominent and hard to miss

• The color of all the buttons are red , in high emergency situation even with labels it can create human error

See the picture carefully : How do you think the design of this equipment could have an impact on performance?

• It depends on the person operating these valves as they are numbered clearly

• The numbers don't follow the pattern which people would expect to see which increases chances of error

Reorder the following : Steps of Investigation process

• Finding & records

• Preparation

• Share lessons learnt

• Evidence Gathering

• Analysis

Using HP in Investigation categorize below questions as HP centered or Non HP centered

Groups:

(a) HP centered

,

(b) Non HP centered

• Explain to me what makes this job difficult?
  

• “Did you follow the risk assessment”; “had you had enough sleep the night before?
  

• “Is safety generally good here?”
  

• Tell me about the resources you had to complete the task?

• Did you check the procedure, follow the procedure and report the issue?
  

• To what extent were you feeling well rested?
  

• why did you not follow procedures
  ?

Fill in the blanks

a

b

c

Individual Factors

Motivation

Opportunity

Organizational Factors 

Capability

Job Factors