Nursing Assistant Quiz

Which of the following roles does an ombudsman typically perform?

• An ombudsman provides legal advice to residents.

• An ombudsman assists residents in resolving complaints and issues.

• An ombudsman manages the financial accounts of the facility.

• An ombudsman supervises the medical staff.

What is an important aspect of maintaining confidentiality for nursing assistants?

• Discussing resident information with other residents

• Keeping resident information secure and only sharing it with authorized personnel

• Posting about resident care on social media

• Ignoring resident privacy concerns

Who is authorized to receive a resident’s health information from an NA?

• The resident’s friends

• The NA’s family members

• The healthcare team involved in the resident’s care

• The resident’s neighbors

What is a primary purpose of the Health Insurance Portability and Accountability Act (HIPAA)?

• To ensure the confidentiality and protection of health information

• To provide financial assistance to healthcare facilities

• To guarantee health insurance for all healthcare workers

• To regulate the cost of medical procedures

What is an appropriate action for a nursing assistant to ensure the privacy of residents' medical records?

• Share interesting cases with family members at home

• Leave documents on a desk in a common area

• Follow the facility's guidelines for handling and disposing of records

• Post updates about residents on social media with their consent

Which of the following best describes the main goal of the Patient Self Determination Act (PSDA)?

• To ensure healthcare facilities provide training on patient safety

• To maintain confidentiality of patient records

• To inform patients about their rights to make decisions regarding their medical care

• To outline procedures for reporting medical errors

Which of the following is an example of an advance directive?

• Last Will and Testament

• Power of Attorney

• Divorce Decree

• Durable Power of Attorney for Health Care

What type of advance directive specifies that no life-saving measures should be taken if a patient stops breathing?

• Living will

• Do not resuscitate order

• Health care power of attorney

• Patient care plan

Alex, a caregiver, has been feeling overwhelmed and realizes he hasn't been as patient with the residents as he should be. Mr. Thompson, a resident, expresses his dissatisfaction with Alex's behavior and wants to speak to the manager. What is the most appropriate response?

• Alex apologizes, assures Mr. Thompson he will inform the manager, and follows through.

• Alex apologizes, promises Mr. Thompson he will try to be more patient, and asks him not to involve the manager.

• Alex explains his personal struggles to Mr. Thompson and asks for his empathy.

• Alex tells Mr. Thompson that his complaint is adding to his stress, but agrees to inform the manager.

Johanna is a nursing assistant who cares very much for Mrs. Eilskov, a resident. Johanna suspects that Mrs. Eilskov is being taken advantage of by a television preacher who asks viewers to send him money. What should Johanna do?

• Tell Mrs. Eilskov to stop sending money to the preacher

• Offer to deliver Mrs. Eilskov’s mail for her and throw away the checks she is sending to the preacher

• Write to the preacher herself to express her anger and disapproval

• Discuss her concerns with her supervisor