HA Retest

Which social process by which individuals and groups obtain what they need and want through creating and exchanging products and value with others

• Negotiation

• Socialization

• Marketing

• Communication

Customers’ estimate of the Product’s capacity to satisfy a set of goals

• Value

• Demand

• Expectation

• Satisfaction

Each party is free to accept or reject the offer is related to the term

• Transaction

• Agreement

• Exchange

• Negotiation

analysis, planning, implementation and control of programs designed to create, build and maintain beneficial exchanges and relationships with target markets for the purpose of achieving Organisational objectives.

• Product Development

• Market Research

• Marketing Strategy

• Marketing Management

Respect for people is a correct value of

• Trans Theoretical Theory

• Care of Patient

• Lean Methodology

• Human Belief Model

Acquisition of factual knowledge and intellectual understanding of ideas

• Affective domain

• Cognitive domain

• Behavioral domain

• None of these

Which is not categorized as a safety hazard

• Chemical

• Microbiological

• Physical

• Radioactive

“The organization’s task is to determine the needs, wants, and interests of target markets and to deliver the desired satisfactions more effectively and efficiently than competitors in a way that preserves or enhances the consumer’s and the society’s well-being”. This will include in which marketing concept

• Societal Marketing Concept

• Production Concept

• Selling Concept

• Product Concept

Formal recognition that an organization is competent to carry out specific activities

• Certification

• Audit

• Accreditation

• Licence

comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback

• DMADV

• Lean Methodology

• Six Sigma

• TQM