Group Dynamics Quiz

When there is high conformity and low deviance in a group, the group's performance is likely to be:

• High because the group is well balanced.

• Low because the group cannot control its members' behaviors.

• Low because the group fails to change dysfunctional norms.

• High because the group is satisfied.

To encourage group cohesiveness, managers should:

• Discourage the group from forming an identity.

• Promote intergroup competition.

• Reward cooperation between groups.

• Keep the measures of group performance confidential.

What can a manager do to discourage social loafing in a group?

• Create large groups with a high degree of diversity.

• Focus on recognizing the group's performance as a whole.

• Downplay individual contributions by splitting bonuses equally among all team members.

• Assign tasks to group members and hold them accountable for their performance.

"Synergy" refers to:

• The performance gains that result when individuals and departments coordinate their actions.

• The isolation of a group from any member of the group.

• A set of tasks and behaviors that a member of a group is expected to perform.

• The degree to which members are attracted to the group and internalize its norms.

What is the best definition of a group?

• Two or more managers who come together to establish and achieve organizational goals

• Two or more people who work interdependently with one another to achieve a specific common goal or objective

• Two or more high-level officers and the heads of the most important departments

• Two or more people interacting with each other to accomplish certain goals or meet certain needs

"Groupthink" refers to

• The tendency of individuals to put forth less effort when they work in groups than when they work alone.

• Faulty group decision making that results when group members strive for agreement at the expense of critical assessments.

• The degree to which members of a group are attracted to or loyal to the group or team.

• The performance gains that result when individuals in a group overcome their differences and coordinate their actions.

Tonya and her coworkers felt that they needed more fun in their jobs, so they formed a group to create spontaneous celebrations of birthdays and milestones among themselves. This is an example of a(n)

• Virtual group

• Informal group

• Self-managed work group

• Task force

What kind of team has members who rarely or never meet face-to-face, but rather interact by using various forms of information technology?

• Cross-functional

• Cross-cultural

• Research and development

• Virtual

To make a self-managed work team effective, managers should:

• Supervise the team's work.

• Allow team members to self-select.

• Provide training to the team members.

• Take responsibility for the team's output.

Ad hoc committees are:

• Informal groups that develop within an organization.

• Also known as interest groups.

• Permanent subunits within the organization.

• Formed to solve a specific, mutual problem.