ICEV Management Functions Final Quiz

Which of the following terms describes the ability to achieve a desired result without wasted energy or effort?

• Effectiveness

• Capability

• Sustainability

• Efficiency

Which of the following is NOT a function of management?

• Planning

• Writing

• Staffing

• Controlling

Which types of plans include company policies, rules, regulations and budgets?

• Strategic plans

• Tactical plans

• Operational plans

• Distributive plans

Which of the following types of control provides feedback after activity is completed in order to prevent further deviations?

• Preventative control

• Concurrent control

• Feedback control

• Corrective control

Business standards should be based on which of the following?

• The ultimate goals of a business

• The strategic plans of a business

• The operational tactics of a business

• The quality control programs of a business

Which of the following is NOT a responsibility of a manager or supervisor?

• Guide the activities of the business

• Keep the business moving toward set goals

• Identify exceptional employees

• Set goals for the business

Which of the following management styles keeps the operation running smoothly rather than accomplishing other goals?

• Power-oriented

• Routine-oriented

• Achievement-oriented

• Micromanagement

A good supervisor must be concerned with reaching goals no matter what it takes.

• True

• False

A set of measures built into the production process to make sure the products or services meet certain standards is known as which of the following?

• Performance control program

• Sales standards program

• Quality control program

• Standard regulation program

Which of the following is NOT a suggested leadership technique?

• Be consistent

• Provide clear directions

• Encourage conformity

• Treat employees fairly