QCM 3 - SF ADM

An Administrator for DreamHouse Realty (DHR) wants to allow internal users to view a dashboard as a Sales Manager within a given sales region. How can this be configured?

• Create a dashboard to run as a specified user.

• Create a dashboard for all opportunities in the region.

• Create a dashboard with multiple components.

• Create a dashboard to run as the logged-in user.

The support group at Universal Containers (UC) has the following requirements.
Agents need to capture different information for product support and inquiry cases.
The life cycle for inquiry cases should have fewer steps than the life cycle for products. Which three features should an administrator use to meet these requirements?
Choose 3 answers.

• Support processes.

• Page layouts.

• Permission sets.

• Field-level security.

• Record types.

The administrator at Windwards Institute (WI) created a new field for tracking returns on their new cloud shoe. A user has submitted a case to the administrator indicating that the new field is unavailable. Which two steps should an administrator do to troubleshoot this issue? Choose 2 answers.

• Ensure that the page layout for the user's profile has been updated.

• Run the setup audit trail for the organization.

• Update the organization-wide defaults for the object.

• Review the field-level security of the field for the user profile

A team of support users at Sunrays Limited (SL) helps internal sales reps make follow-up calls to prospects who have completed an online interest form. The team does not currently have access to the Lead object.
How can the administrator provide adequate access?

• Create a new profile

• Configure permission sets

• Assign a new role

• Set up Manual sharing

DreamHouse Realty (DHR) wants to offer a form on its Experience Cloud site where inspectors will submit findings from a property inspection.
Which feature should an administrator place on the page to fulfill this requirement?

• Related list.

• Autolaunched Flow

• Record details.

• Screen flow.

A user at SQS Global Services left the company. The administrator needs to create a new user for their replacement, but they have assigned all available user licenses.
What should the administrator do to free up a user license for the new user?

• Deactivate the former employee's user record

• Freeze the former employee's user record.

• Delete the former employee's user record.

• Change the former user's record to the new user.

AW Computing would like to improve its Case Lightning record page by including:

• ●  A filtered component to display a message in the bold font when a Case is saved as a critical

  record type.

• ●  A quick way to update the Account status from the Case layout.

  Which two components should an administrator use to satisfy these requests? Choose 2 answers.

• Rich text.

• Related record.

• Related list.

• Record details.

0. At SQS Global Services, sales reps use discounts on the opportunity record to help win sales on particular products. When an opportunity is won, they then have to manually apply the discount to the related opportunity products. The sales manager has asked if there is a way to automate this time-consuming task.

   What should the administrator use to deliver this requirement?

• Predefined macro.

• Approval process.

• Flow builder.

• Formula field.

0. Sunrays Limited (SL) is noticing a decrease in deals with a cross-sell opportunity type and wants to share all cross-sell opportunities with a team of subject matter experts in their organization. The company has different roles, and the organization-wide default for Opportunity is set to Private.
   How should the administrator accomplish this?

• 0. Enable territory management, assign the subject matter experts to the same territory, and give them access to the records with manual sharing.

• 0. Add the subject matter experts to a public group and give them access to the records with a criteria-based sharing rule.

• 0. Change the organization-wide default for Opportunities from Private to Public Read/Write to open up access for the subject matter experts.

• 0. Create a new role for the subject matter experts and give them access to the records with an owner-based sharing rule.

0. Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user's bookmarks to be updated.
   How should the administrator configure the policies in my domain settings?

• 0. Set the login policy to require login from http://nto.my.salesforce.com

• Set the redirection policy to Do not redirect.

• 0. Set the redirect policy to Redirect with a warning to the same page within the domain.

• Set the login policy to prevent login from http://login.salesforce.com