Consumer Rights and Responsibilities Quiz

Rights are things to which you are entitled by what?

• Family

• Law

• Friends

• School

What must a business do to be considered a consumer?

• Purchase products for resale

• Purchase products for operation

• Sell products to individuals

• Manufacture products

What is the purpose of consumer rights?

• To allow free trade

• To protect consumers when they pay for something

• To increase product prices

• To promote business sales

Which act is part of the Australian consumer law?

• Fair Trading Act (Qld) 1989

• Consumer Protection Act 1995

• Trade Practices Act 1974

• Business Conduct Act 2000

What does the Australian Competition & Consumer Commission (ACCC) provide information about?

• Consumer guarantees and product repair

• Cooking recipes and food safety

• Travel tips and holiday destinations

• Sports events and schedules

Which of the following is NOT mentioned as a service provided by the ACCC?

• Repair

• Replacement

• Refund

• Recycling

What rights do consumers have regarding faulty products?

• Right to ignore the issue

• Right to ask for repair, replacement, refund, cancellation, or compensation

• Right to only ask for a refund

• Right to only ask for a replacement

Do guarantees apply regardless of other warranties?

• Yes

• No

• Only if specified

• Only for electronics