Maruti Suzuki Sales Process Quiz

Maruti Suzuki Sales Process Quiz

Professional Development

29 Qs

quiz-placeholder

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Maruti Suzuki Sales Process Quiz

Maruti Suzuki Sales Process Quiz

Assessment

Quiz

Others

Professional Development

Medium

Created by

KARTHIKMURUGAN A

Used 1+ times

FREE Resource

29 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is that not included in "Preparation" step in Maruti Suzuki Sales Process (MSSP) ?

Appearance

Skills

Greet to Customers

Knowledge

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following parts is not covered under extended Warranty?

Radiator

ECM

Turbo

Compressor

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of these we should always do during static Demonstration of Vehicle in MSSP ?

Stick to FIRSTS

Stick to FIRSST

Stick to FISSTR

Stick to FIRTSS

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is not the benefit of effective Listening ?

Solve problem

Saves time

Assume

Builds rapport

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the maximum coverage duration under Maruti Suzuki Extended Warranty?

4 year

5 years

6 years

7 years

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Mr. Vijay is a customer who is interested to go for MS Subscribe, however he is unsure if it would complement his premium lifestyle. How would you convince such a customer?

MS Subscribe is a trendy service to opt for

MS Subscribe is exclusive and better option that car purchase

The option of brand new cars & many variants with color options to choose from

All of the above

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the DSE's role while getting the car evaluated?

Contact a DSE for doing the evaluation

Contact an evaluator/engineer for doing the evaluation

Old car should be evaluated before the customer

None of the above

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