Housekeeping

Why is the control of dust important?

• It improves the color of walls

• It enhances the smell of the room

• It irritates the nose and throats of guests

• It makes the room look larger

Where is mildew commonly found?

• Dry surfaces

• Damp surfaces

• Hot surfaces

• Cold surfaces

What is done if mildew is found?

• Ignore it

• Use air fresheners

• Perform precise cleaning and sanitizing

• Paint over it

What is the focus regarding daily cleanling?

• Decorating spaces

• Removing daily dirt and bad odors

• Painting walls

• Rearranging furniture

Which of the following is a type of pathogen?

• Fungus

• Plastic

• Metal

• Wood

What is a common area that requires regular sanitizing?

• Attic

• Bathroom

• Garage

• Basement

Which of the following is a pathogen that can be found in unsanitized areas?

• Virus

• Sand

• Stone

• Glass

Who is responsible for ensuring that rooms meet property standards?

• Executive housekeeper

• Inspector

• Rooms attendant

• Manager

What is the main reason for cleaning guest rooms carefully?

• Guests often stay more than one night

• To impress the guests

• To save cleaning supplies

• To reduce noise

What should attendants do if they do not hear a response after knocking?

• Enter immediately

• Wait for further instructions

• Leave and return later

• Knock again