CHM C4-C5 Quiz
Authored by 蔡孟蒨 蔡孟蒨
Hospitality and Catering
11th Grade
Used 1+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
下列何者屬於房間衛浴內的備品
Shower cap
mattress
duvet cover
選項pillow 4
2.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
房間整理有優先順序,第一優先是?
VIP客房
客人來電要求整理客房
未整理房
剛退房
3.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
房務辦事員在進行清掃前應先了解房間狀況,下列房間狀況配對何者錯誤?
空房 Vacant Room
遷入未宿 Sleep Out
貴賓房 VIP
故障房 LSG
4.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
當出菜時,介於廚房外場與廚房的溝通協調單位,稱為?
菜口
堂口
窗口
廟口
5.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
一般餐飲的代支費有哪些項目?
司機誤餐費
蛋糕
花束
以上皆是
6.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
何者不是領檯員的工作任務?
了解營業前訂席狀況
反應顧客的抱怨
孰悉餐廳最大容量與桌椅擺設
面無表情引導客人入座
7.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
星級旅館在執行婚宴服務時,請問一位服務員同時服務幾桌為最理想狀態?
1桌
2桌
3桌
4桌
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