Drill 2

A project manager is assigned to work on a large global project. Resources are dispersed among different organizations and countries. After the project kick-off meeting, the project manager learns that many virtual team members are unable to join regular project update meetings, impacting the overall project schedule. What immediate corrective action should the project manager take?

• Discuss the issue with virtual team members and revise the communications management plan.
• Escalate the issue to the virtual team members' supervisors.
• Add this issue to the risk management plan and take action if it persists.
• Discuss the issue with project sponsors and add it as an issue in the issue log.

In a global project, the project manager must plan and manage communication between team members and stakeholders. What should the project manager do?

• Conduct an integration meeting among all stakeholders.
• Consider cultural differences among stakeholders.
• Understand how political aspects can affect the project.
• Schedule communication training for management-level stakeholders.

A project manager is building a team to work on a service integration project that will transition technology management services from Company A to Company B. The project team will consist of members from both companies. How should the project manager build a cohesive, high-performing team?

• Organize team members into several kick-off sessions based on technology type.
• Review the list of team members' skills and understand how they will work together.
• Ask the human resources department to arrange interview meetings.
• Ask prospective team members to write a short biography.

During project execution, a project manager notices that the schedule performance index (SPI) is 0.75 and the cost performance index (CPI) is 1.25. The project manager must provide the first project status review soon. How should the project manager report the project status to key stakeholders?

• Perform a detailed root cause analysis.
• Report that the project is behind schedule but can stay on budget.
• Prepare a detailed presentation on earned value.
• Report that the project is under control since the next milestone is far away.

A project manager has been assigned to a project that involves building 100 wells for a small community that needs water access urgently. What should the project manager do next?

• Hire local contractors.
• Start project planning and develop the project management plan.
• Send relief to the town.
• Process a change request for funding.

A project manager is leading a project that involves increasing the efficiency and return on investment (ROI). A conflict arises between the head of the network and the transformation manager. What should the project manager do to manage this?

• Analyze the context of the issue.
• Evaluate the influence of the parties involved.
• Lead the parties to a compromise.
• Escalate the problem to the sponsor.

A stakeholder on a project is known for being easily angered and difficult. What training should the project manager choose for their team to help with this situation?

• Agile training.
• Emotional intelligence training.
• Communication training.
• Negotiation training.

In an agile project, the customer requests the deliverable for the second milestone to be moved to the first quarter. What should the project manager do?

• Ask for priorities regarding the second milestone.
• Convince the customer not to change it.
• Say moving the milestone has a high impact on cost.
• Discuss milestone requirements with the development team.

During a status meeting, a client informs the project manager that their team does not fully understand project tasks. What should the project manager do?

• Schedule a training program.
• Add this issue to the risk log.
• Reassign tasks.
• Meet with the client for clarification and adjust plans.

A project manager has been notified by the operations group about a concern that might turn into a potential issue for a construction project. Where should the concern be recorded?

• Request for information.
• Risk register.
• Issue log.
• Scope statement.