Questionnaire EAPP

Type of survey questions that ask respondents to rank a list of items or choose from a set of ordered options.

• Dichotomous

• Likert scale

• Ranking or ordinal-scale question

• Filter or contingency question

Type of questions are easy for customers to answer, but they can be overly simplistic and may not capture the full complexity of a topic.

• Dichotomous

• Ranking or ordinal-scale question

• Multiple Choice

• Open-ended questions

Questions that require a response in the respondent's own words, rather than a simple "yes" or "no" answer.

• Likert scale

• Filter or contingency question

• Multiple Choice

• Open-ended questions

A type of survey question that use a rating scale to measure attitudes and opinions.

• Dichotomous

• Likert scale

• Filter or contingency question

• Open-ended questions

An assessment item consisting of a stem, which poses the question or problem, followed by a list of possible responses, also known as options or alternatives.

• Multiple Choice

• Filter or contingency question

• Open-ended questions

• Dichotomous

A survey question that direct respondents to the questions that are most relevant to them.

• Likert scale

• Dichotomous

• Filter or contingency question

• Open-ended questions

Choose the questions to use for data collection based on the information you wish to collect. The following are examples of potential survey question categories.

• Conduct the survey

• Decide on your question design

• Determine the goal of the questionnaire

• Validate your questionnaire

The questionnaire has to be validated by an expert once it is ready. The questionnaire should next be revised by the researcher in conjunction with the expert's remarks and recommendations. Following revision, a small sample of respondents must be used to pre-test the questionnaires and the challenges they face must be taken into consideration. If necessary, revisions must be made further.

• Determine the goal of the questionnaire

• Decide on your question design

• Conduct the survey

• Validate your questionnaire

Once the questionnaire is completely completed, a survey is carried out using trustworthy and legitimate participants.

• Decide on your question design

• Validate your questionnaire

• Conduct the survey

• Determine the goal of the questionnaire

Prior to crafting your questions, ascertain the goals of the questionnaire you intend to create. Determine the type of data you will require, the hypothesis you plan to test, and the ideal question design.

• Determine the goal of the questionnaire

• Conduct the survey

• Validate your questionnaire

• Decide on your question design