Crew Leader Responsibilities and Customer Service

Crew Leader Responsibilities and Customer Service

Professional Development

10 Qs

quiz-placeholder

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Crew Leader Responsibilities and Customer Service

Crew Leader Responsibilities and Customer Service

Assessment

Quiz

Construction

Professional Development

Hard

Created by

Caleb Lenz

FREE Resource

10 questions

Show all answers

1.

OPEN ENDED QUESTION

3 mins • 1 pt

Explain why the early line crew foremen typically had many workers on their crews. (For more information, refer to section 2.1 of the manual)

Evaluate responses using AI:

OFF

2.

OPEN ENDED QUESTION

3 mins • 1 pt

Provide an example of how the crew leader’s behavior might influence crew member behaviors. (For more information, refer to section 2.4 of the manual)

Evaluate responses using AI:

OFF

3.

OPEN ENDED QUESTION

3 mins • 1 pt

Explain how a crew leader might be evaluated along with the areas of performance that might be evaluated? (For more information, refer to section 3.3 of the manual)

Evaluate responses using AI:

OFF

4.

OPEN ENDED QUESTION

3 mins • 1 pt

In what ways does the crew leader evaluate the crew members?

Evaluate responses using AI:

OFF

5.

OPEN ENDED QUESTION

3 mins • 1 pt

List some examples of short-term and long-term decisions that crew leaders would typically have to make. Crew member assignments (short term); Recommending the progression of an apprentice (long term). (For more information, refer to section 4.2 of the manual)

Evaluate responses using AI:

OFF

6.

OPEN ENDED QUESTION

3 mins • 1 pt

Why is it important to understand your leadership style?

Evaluate responses using AI:

OFF

7.

OPEN ENDED QUESTION

3 mins • 1 pt

What can you consider the next time you make a difficult decision?

Evaluate responses using AI:

OFF

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