Crew Leader Responsibilities and Customer Service

Crew Leader Responsibilities and Customer Service

Professional Development

10 Qs

quiz-placeholder

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Crew Leader Responsibilities and Customer Service

Crew Leader Responsibilities and Customer Service

Assessment

Quiz

Construction

Professional Development

Practice Problem

Hard

Created by

Caleb Lenz

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10 questions

Show all answers

1.

OPEN ENDED QUESTION

3 mins • 1 pt

Explain why the early line crew foremen typically had many workers on their crews. (For more information, refer to section 2.1 of the manual)

Evaluate responses using AI:

OFF

2.

OPEN ENDED QUESTION

3 mins • 1 pt

Provide an example of how the crew leader’s behavior might influence crew member behaviors. (For more information, refer to section 2.4 of the manual)

Evaluate responses using AI:

OFF

3.

OPEN ENDED QUESTION

3 mins • 1 pt

Explain how a crew leader might be evaluated along with the areas of performance that might be evaluated? (For more information, refer to section 3.3 of the manual)

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OFF

4.

OPEN ENDED QUESTION

3 mins • 1 pt

In what ways does the crew leader evaluate the crew members?

Evaluate responses using AI:

OFF

5.

OPEN ENDED QUESTION

3 mins • 1 pt

List some examples of short-term and long-term decisions that crew leaders would typically have to make. Crew member assignments (short term); Recommending the progression of an apprentice (long term). (For more information, refer to section 4.2 of the manual)

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OFF

6.

OPEN ENDED QUESTION

3 mins • 1 pt

Why is it important to understand your leadership style?

Evaluate responses using AI:

OFF

7.

OPEN ENDED QUESTION

3 mins • 1 pt

What can you consider the next time you make a difficult decision?

Evaluate responses using AI:

OFF

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