
QUALITY 7
Authored by Clein Xioxiox
Financial Education
12th Grade
Used 4+ times

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14 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the primary counterforce for demand in the tourism industry?
Quality
Market Segment
Productivity
Capacity
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does excess demand lead to in service organizations?
Increased customer satisfaction
Denial of services to customers
Higher employee productivity
Balanced service delivery
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the ideal situation for managing demand and supply?
Random demand fluctuation
Balanced demand and supply at optimum capacity
Demand exceeding optimum capacity
Excess demand
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is demand forecasting?
Predicting future demands based on historical data
Analyzing competitor pricing strategies
Monitoring economic trends
Adjusting marketing projections
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a strategy to reduce demand during peak periods?
Increasing marketing efforts
Implementing a queuing system
Raising prices
Lowering prices
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does optimal capacity refer to?
Excess capacity during peak times
Underutilization of resources
Maximum service utilization leading to dissatisfaction
Full utilization of services with quality maintained
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a single sequential line in queuing systems?
A single line for multiple servers
Multiple lines for different services
Customers pass through several serving segments
A system that segregates lines for specific customers
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