set 2

In most cases, ________ would be the best position to appraise an employee’s       

performance

• the employee's superior

• the HR manager

• the employee

• co-workers

___________ assumes that employees are self-motivated, ambitious and willing to accept

     more responsibilities.

• Theory W

• Theory X

• Theory Y

• Theory Z

The benefit of panel interviews include ________________________.

• faster decision

• higher reliability because of multiple inputs

• simpler to conduct

• cheaper

A/an ____________ consists of the marketing intermediaries that transport and store goods as

they move through their path from producer to final user.

• marketing network

• channel of distribution

• input-output matrix

• mode of distribution

In a/an ________________, interviewers are not given a predetermined set of questions.

• structured interview

• semi-structured interview

• unstructured interview

• voluntary interview

If you give high rating to a person with whom you have something in common, you are        

committing a ____________________.

• leniency

• similar-to-me

• contrast

• recency

Team leaders and line supervisors are examples of ____________________.

• top-level managers

• middle-level managers

• first-level managers

• entrepreneurs

A production system is

• a process that uses operations resources to transform inputs into some desired outputs. 

• given by unit of production of output divided by unit of production of input.

• a strategy aimed at embedding the awareness of quality in all organizational processes. 

• a management system implemented to assist enterprises to attract and retain customers. 

A disadvantage of using internal recruitment to fill vacant positions includes __________.

• tendency to upset or lose employees who are not promoted

• minimal knowledge of employees’ strengths and weaknesses

• Low commitment to the company

• less accurate view of competency

An effective supply chain management can result in the following, except

• improved delivery performance

• greater productivity.

• reduced inventory.

• increased operational complexity.