Fire Officer p121

What should a fire officer do if they do not know the answer to a citizen's question?

• Ignore the question

• Tell the citizen they don't know

• Seek out the information immediately

• Refer the citizen to a different department

What is the focus of Session 6 in the CERT program?

• Public Inquiries

• Psychology and Team Organization

• Disaster simulation

• Catastrophe Planning

What is the purpose of the CERT Participant Hazard Annex?

• To train fire officers in public speaking

• To include lesson plans for hazardous situations

• To provide a list of emergency contacts

• To offer financial aid during disasters

What role did a retired local television anchorperson play for the San Francisco Fire Department?

• Managed the fire department's social media

• Developed preassembled public safety messages

• Trained fire officers in disaster response

• Led community fire safety workshops

How did fire departments respond to the Ebola virus disease (EVD) outbreaks?

• By developing specific public information messages

• By organizing community events

• By ignoring the situation

• By closing down fire stations

What was the impact of Hurricane Michael when it made landfall?

• It had no significant impact

• It destroyed Mexico Beach, Florida

• It only affected Georgia

• It caused minor flooding

What should a fire officer do if a citizen's request is beyond their authority?

• Handle it themselves

• Provide a method to move the request to the appropriate level

• Tell the citizen to forget about it

• Ignore the request

What was the main issue addressed by the Worcester Project?

• Increasing firefighter recruitment

• Improving fire truck response times

• Enhancing fire station facilities

• Reducing cooktop fires

What was a key component of the Worcester Project's approach?

• Building new fire stations

• Providing person-to-person training on fire-safe cooking techniques

• Offering free fire extinguishers

• Installing smoke detectors

What was the result of the Worcester Project's implementation of TLC burners?

• Increased stovetop fires

• More frequent fire department visits

• Higher cooking temperatures

• No stovetop fires in the apartments with TLC burners