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Front Office Cashiering Quiz

Authored by Clein Xioxiox

Financial Education

12th Grade

Used 1+ times

Front Office Cashiering Quiz
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15 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary responsibility of the front desk officer during guest checkout?

To manage the hotel's marketing

To handle guest complaints

To process guest billing and payments

To clean the guest rooms

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a cash float?

A method of advertising

A revolving fund for daily operations

A type of guest room

A type of payment method

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the front desk officer do with charges and credits?

They report them to the manager

They send them to the accountant

They post them into guest folios

They ignore them

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a split transaction?

When a guest pays in cash

When a guest checks out early

When a guest requests a refund

When guests share a room but have separate accounts

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of reconciling financial transactions?

To prepare for guest check-ins

To manage employee schedules

To match actual money spent and received

To ensure the hotel is profitable

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does an overage indicate?

Cash in the drawer exceeds recorded transactions

Cash in the drawer equals recorded transactions

Cash in the drawer is less than recorded transactions

No cash is present in the drawer

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the role of the night auditor?

To clean the hotel premises

To perform end-of-day audits

To manage guest check-ins

To handle guest complaints

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