Mastering Communication Skills Quiz

What is communication?

• The process of sharing information, thoughts, or feelings

• The act of listening to music

• The ability to read quickly

• The skill of writing essays

Which of the following is a non-verbal form of communication?

• Speaking

• Writing

• Body language

• Reading

What is the main purpose of active listening?

• To interrupt the speaker

• To understand the speaker's message

• To prepare your response

• To agree with the speaker

Which of the following is an example of effective communication?

• Ignoring the speaker

• Responding to someone

• Interrupting frequently

• Speaking in a monotone voice

Why is feedback important in communication?

• It allows the speaker to dominate the conversation

• It helps clarify the message and improve understanding

• It makes the conversation longer

• It is not important

Which of the following is a barrier to effective communication?

• Clear speech

• Ignoring

• Active listening

• Eye contact

What is an important skill for effective communication?

• Interrupting the speaker

• Active listening

• Speaking louder than others

• Avoiding eye contact

How can you show you are listening to someone?

• By looking away

• By nodding and making eye contact

• By interrupting them

• By checking your phone

What is a simple way to improve communication?

• Speak faster

• Use complex words

• Listen carefully

• Avoid asking questions

Which of the following is a verbal form of communication?

• Gestures

• Facial expressions

• Speaking

• Body language