TB Chapter 7

Ergonomics is the use of computers and robots in the workplace.

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Specialization is one of the sources of disagreement between the efficiency and behavioral approaches to job design.

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One disadvantage of specialization is worker dissatisfaction.

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The quickest, most effective way to improve an employee's job satisfaction is to increase his or her compensation.

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Job enrichment involves giving a workers a greater share of the total task, which is why they feel enriched.

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Trust is a factor influencing productivity.

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Many lower-level jobs are monotonous and boring.

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Job enrichment involves an increase in the level of responsibility for planning and coordinating tasks.

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• FALSE

Self-directed teams are allowed to make changes in the work processes under their control.

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Self-directed teams help other work groups make changes to their processes.

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• FALSE