ITSM-prefi-reviewer

This refers to services utilized by organizations to create, manage, and deliver information.

• IT Infrastructure

• IT Services

• IT Economy

• IT Consulting

Which market involves aligning technology strategies with business strategies or internal processes?

• IT Outsourcing

• Business Process Outsourcing

• IT Consulting and Implementation

• Other IT Services

Revenue in the IT Consulting and Implementation market in the Philippines is projected to reach how much in 2023?

• $0.62 billion

• $106.6 million

• $29 billion

• $596.2 million

Which company offers cloud strategy and design services to maximize cloud investments?

• Alorica

• Accenture

• Concentrix

• Sourcefit

What percentage of the global market share does the Philippines’ IT-BPO sector hold?

• 10%

• 13%

• 25%

• 40%

The Special Economic Zone Act of 1995 was implemented to support what industry?

• IT Outsourcing

• IT-BPO

• IT Education

• System Integration

The ‘Digital Cities 2025’ program aims to develop how many areas outside Metro Manila?

• 10

• 15

• 25

• 30

Which of the following is NOT a popular BPO company in the Philippines?

• IBM

• Hewlett-Packard

• Alorica

• Teleperformance

Revenue in the BPO market in the Philippines is projected to reach how much in 2023?

• $106.6 million

• $0.62 billion

• $596.2 million

• $29 billion

Which service allows an organization to contract IT functions externally?

• IT Outsourcing

• IT Consulting

• IT Education

• Business Process Outsourcing