BC quiz 4

What is one of the benefits of social media for business?

• Increases employee turnover

• Provides current information to customers

• Limits customer interaction

• Decreases brand recognition

Which of the following is a potential risk of using social media in business?

• Enhanced networking

• Productivity losses

• Improved brand image

• Increased customer loyalty

What is a guideline for safe social networking?

• Accept all friend requests

• Establish boundaries

• Share all personal information

• Ignore privacy settings

Which of the following is NOT an advantage of social media for personal use?

• Access to diverse opinions

• Sharing personal experiences

• Information overload

• Staying connected with friends

What should you do when responding to criticism on social media?

• Ignore the complaints

• Respond promptly and professionally

• Delete negative comments

• Argue with the user

What is a recommended tip for staying connected on social media?

• Avoid using visuals

• Make it easy for fans to connect

• Post infrequently

• Use complex language

What is one way to know what your customers like?

• Focus only on your preferences

• Ignore analytics

• Track visitors to your site

• Exclude their feedback

Which compositional mode is NOT mentioned for digital and social media?

• Advertisements

• Status updates

• Narratives

• Tutorials

What is a key strategy for business communication on social networks?

• Limit engagement with followers

• Focus solely on promotions

• Offer valuable content

• Avoid joining conversations

What should you avoid when writing social media posts?

• Being concise

• Including visuals

• Inserting excessive hashtags

• Using a friendly tone