lesson 9

the means through which managers ensure that employees’ activities and outcomes are congruent with the organization’s goals.

• Performance Management

• Performance Feedback

• Performance Appraisal

the process through which an organization gets information on how well an employee is doing his/her job.

• Performance Feedback

• Performance Appraisal

• Performance Management

the process of providing employees information regarding their performance effectiveness.

• Performance Feedback

• Performance Appraisal

• Performance Management

an approach that encourages on going conversations between managers, their direct reports, and teams focused on work progress, providing feedback, accomplishment and necessary adjustment of goals, and development needs.

• Continuous Performance Management Process

• Approach

• Human Resource Management

PURPOSES OF PERFORMANCE MANAGEMENT

link employee behavior and expected results with organizational goals.

• Administrative

• Strategic

• Development

used in salary administration (pay raises), promotions, retention-termination, layoffs, recognition of employee performance.

• Administrative

• Development

• Strategic

identify employee strengths and weaknesses for managers to use in providing feedback and coaching and development and career planning.

• Developmental

• Communication

• Organization

emphasize what employees are expected to do,  how they are performing, and what they need to improve. Indicate important company values and principles.

• Strategical

• Communication

• Developmental

show workforce performance, training, and development and  talent acquisition.

• Documentation

• Organization Maintenance

• Strategic

record for administrative decisions and information for litigation and investigations.

• Documentation

• Strategic

• Communication