Uber Information

 What could happen if you don’t follow Uber’s Community Guidelines?

• You’ll have to sit through a community service class

•  You may lose access to your Uber account—bye-bye, app!

• You’ll receive a strongly worded email

•  Nothing, as long as it’s a minor issue

Why should drivers decline trips with unaccompanied underage riders?

• Because it’s like being the cool older sibling who says “not today, kiddo”

•  It’s prohibited, and Uber doesn’t allow unaccompanied minors on the platform

• •  To avoid low ratings from chatty teenagers

• Because underage riders forget to tip

When managing space on the road, what is the main goal?

•  To create a “bubble” of safety around your car for safe maneuvering

• • To make your car as aerodynamic as possible

• • To impress other drivers with your lane discipline

•  To reduce tire wear from too many lane changes

If a rider doesn’t have a car seat for a small child, what should the driver do?

• • Offer to “go really slow”

• • Politely decline the trip since car seats are required by law

• Check if they have booster seats on standby

• Suggest they hold the child in the front seat for better visibility (definitely not!)

 What’s the best approach when picking up a rider who appears under 18?

• • Just drive quickly and avoid conversation

• •  Politely let them know minors need an adult and decline the trip

• • Check their ID like a bouncer at a club

• •  Ask if they’d like you to call their parents first

How can a driver ensure a 5-star trip experience for riders?

• • Play their favorite songs on repeat

• • Provide a clean, well-maintained, scent-free car and friendly conversation

• •  Share all the latest road trip stories from your weekend

• •  Tell them you’re a “pro at finding shortcuts”

What is the purpose of the “Follow My Ride” feature?

• • To allow riders to watch your every turn like a personal GPS

• •  To let friends and family know where you are and when you’ll arrive for extra safety

• • To show riders your favorite routes in the city

• To alert nearby drivers that you’re busy with another passenger