Post test & pre test session 2

What is D in DMAIC

• Definition

• Define

• Demit

• Detail

What is the tool to identify the customer requirement?

• COPQ

• VOC

• IPO

• SIPOC

What is the tool to identify process steps in a company?

• SIPOC

• VOC

• CTQ

• Project Charter

What is the main ouput of Define phase?

• Project Charter

• CTQ

• VOC

• SIPOC

What is the result from understanding problem statement in project charter?

• Project scope

• Project team

• Business case

• Goal statement

What is Y in six sigma project

• Process

• Cause

• Independent

• Effect

Procurement--> Warehouse--> Production--> QC final --> Logistic--> End user. Who is the internal customer of QC final?

• Logistic

• End User

• N/A

• Production