HCI Usability Principles Quiz

What is the definition of Visibility of system status?

• The system should always keep users informed about what is going on, through appropriate feedback within reasonable time.

• The system should speak the users' language, with words, phrases, and concepts familiar to the user, rather than system-oriented terms.

• Users often choose system functions by mistake and will need a clearly marked 'emergency exit' to leave the unwanted state without having to go through an extended dialogue.

• Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform conventions.

What is the definition of Match between system and real world?

• The system should speak the users' language, with words, phrases, and concepts familiar to the user, rather than system-oriented terms.

• Users often choose system functions by mistake and will need a clearly marked 'emergency exit' to leave the unwanted state without having to go through an extended dialogue.

• Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform conventions.

• Even better than good error messages is a careful design which prevents a problem from occurring in the first place.

What is the definition of User control and freedom?

• Users often choose system functions by mistake and will need a clearly marked 'emergency exit' to leave the unwanted state without having to go through an extended dialogue.

• Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform conventions.

• Even better than good error messages is a careful design which prevents a problem from occurring in the first place.

• Minimise the user's memory load by making objects, actions, and options visible.

What is the definition of Consistency and standards?

• Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform conventions.

• Even better than good error messages is a careful design which prevents a problem from occurring in the first place.

• Minimise the user's memory load by making objects, actions, and options visible.

• Accelerators - unseen by the novice user - may often speed up the interaction for the expert user such that the system can cater to both inexperienced and experienced users.

What is the definition of Error prevention?

• Even better than good error messages is a careful design which prevents a problem from occurring in the first place.

• Minimise the user's memory load by making objects, actions, and options visible.

• Accelerators - unseen by the novice user - may often speed up the interaction for the expert user such that the system can cater to both inexperienced and experienced users.

• Dialogues should not contain information which is irrelevant or rarely needed.

What is the definition of Recognition rather than recall?

• Minimise the user's memory load by making objects, actions, and options visible.

• Accelerators - unseen by the novice user - may often speed up the interaction for the expert user such that the system can cater to both inexperienced and experienced users.

• Dialogues should not contain information which is irrelevant or rarely needed.

• Error messages should be expressed in plain language (no codes), precisely indicate the problem, and constructively suggest a solution.

What is the definition of Flexibility and efficiency of use?

• Accelerators - unseen by the novice user - may often speed up the interaction for the expert user such that the system can cater to both inexperienced and experienced users.

• Dialogues should not contain information which is irrelevant or rarely needed.

• Error messages should be expressed in plain language (no codes), precisely indicate the problem, and constructively suggest a solution.

• Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation.

What is the definition of Aesthetic and minimalist design?

• Dialogues should not contain information which is irrelevant or rarely needed.

• Error messages should be expressed in plain language (no codes), precisely indicate the problem, and constructively suggest a solution.

• Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation.

• Offering an FAQ section, providing online tutorials, or including tooltips that explain the functionality of different interface elements.

What is the definition of Help users recognise, diagnose, and recover from errors?

• Error messages should be expressed in plain language (no codes), precisely indicate the problem, and constructively suggest a solution.

• Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation.

• Offering an FAQ section, providing online tutorials, or including tooltips that explain the functionality of different interface elements.

• Providing a searchable knowledge base or help centre where users can find answers to common questions.

What is the definition of Help and documentation?

• Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation.

• Offering an FAQ section, providing online tutorials, or including tooltips that explain the functionality of different interface elements.

• Providing a searchable knowledge base or help centre where users can find answers to common questions.

• Using consistent branding (logos, colours, fonts) across a company's website and mobile app.