PHAR1033 Pharmacy Practice Revision

What does the first 'W' in WWHAM stand for?

• When did the symptoms start?

• What is the cause of the symptoms?

• Where did the symptoms occur?

• Who is affected by the symptoms?

• Why are the symptoms happening?

In the WWHAM mnemonic, which question corresponds to the 'H' (How)?

• How severe are your symptoms?

• How did you get the symptoms?

• How long have you been experiencing the symptoms?

• How old are you?

• How many medications are you taking?

Which of the following questions would be part of the 'A' (Action) in the WWHAM mnemonic?

• What type of pain are you experiencing?

• Where exactly are you feeling the symptoms?

• Have you seen a doctor for your symptoms?

• Why are you asking for medication today?

• How long have you had these symptoms?

When asking about 'M' (Medication) in WWHAM, which of the following would be an appropriate question?

• Have you taken anything for your symptoms today?

• When did you last take your prescribed medication?

• Do you need a prescription for your medication?

• What other conditions do you take medication for?

• How do you normally take your medication?

A patient asks for advice on treating a persistent cough. Which of the following symptoms would make the pharmacist recommend referral to a doctor?

• Cough lasting for 2-3 days with a mild cold

• Cough with fever, shortness of breath, and chest pain

• Dry cough that worsens at night

• Cough that follows a mild allergic reaction

• Cough that occurs after consuming spicy food

Which of the following symptoms would NOT typically require referral to a healthcare provider in the case of a common cold?

• Persistent fever over 102°F (39°C)

• Severe headache and facial pain

• Mild sore throat with congestion

• Shortness of breath

• Cough lasting for more than 3 weeks

Which of the following is an essential skill when ‘Concluding the consultation’ according to the Calgary-Cambridge model?

• Providing the patient with the diagnosis

• Summarizing the discussion and assessing patient's understanding

• Ignoring the patient’s questions to save time

• Giving the patient a prescription without explanation

• Asking the patient to come back for another consultation immediately

What type of question is emphasized in the Calgary-Cambridge model to gather comprehensive patient information?

• Close-ended questions

• Leading questions

• Open-ended questions

• Yes/no questions

• Hypothetical questions