Ujian PKL Perhotelan
Authored by Teguh santosa
Special Education
12th Grade
Used 2+ times
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15 questions
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1.
OPEN ENDED QUESTION
3 mins • 1 pt
Apa saja tugas dan tanggung jawab utama dari seorang petugas front office ?
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2.
OPEN ENDED QUESTION
3 mins • 1 pt
Jelaskan prosedur membersihkan kamar tamu secara lengkap !
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OFF
3.
OPEN ENDED QUESTION
3 mins • 1 pt
Bagaimana cara merawat linen agar tetap awet dan tahan lama ?
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OFF
4.
OPEN ENDED QUESTION
3 mins • 1 pt
Apa perbedaan antara cocktail, mocktail dan smoothie ? Berikan juga contohnya !
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OFF
5.
OPEN ENDED QUESTION
3 mins • 1 pt
Sebutkan 5 peralatan kebersihan yang digunakan oleh housekeeper dan jelaskan fungsinya !
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OFF
6.
OPEN ENDED QUESTION
3 mins • 1 pt
Jelaskan perbedaan status kamar OC, VD, VC !
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OFF
7.
OPEN ENDED QUESTION
3 mins • 1 pt
Berikan contoh penerapan upselling dan cross-selling dalam pelayanan kamar atau restoran !
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OFF
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