MCQs for Communication Skills

Which is NOT an element of communication in the communication process cycle?

• Channel

• Receiver

• Sender

• Time

Which method of communication is most suitable for formal leave application?

• Email

• Poster

• Blog

• Newsletter

Which is a non-verbal method of communication?

• Email

• Facial Expressions

• Blog

• Speaking

Which is the most effective method of communication for immediate feedback?

• Face-to-Face

• Email

• Phone Call

• Posters

The communication process is complete when the:

• Receiver understands the message

• Sender transmits the message

• Channel is used effectively

• Message is written

Which of these is NOT a method of non-verbal communication?

• Eye contact

• Gestures

• Email

• Body posture

What percentage of communication is non-verbal?

• 50%

• 55%

• 75%

• 93%

What is the role of feedback in communication?

• To end the communication

• To clarify the message

• To transmit the message

• To initiate the communication

Which of these is a positive form of feedback?

• 'Your work is unacceptable.'

• 'You can improve this by revising.'

• 'This is incomplete.'

• 'You always fail to meet deadlines.'

What does active listening NOT involve?

• Maintaining eye contact

• Interrupting the speaker

• Providing feedback

• Showing attentiveness