Hotel Vocab

They checked in as soon as they arrived, both tired from their flight and starving for dinner

• They checked in after dinner.

• They were excited and ready to explore.

• They checked in and went straight to bed.

• They checked in tired and hungry.

Answer explanation

The sentence states they checked in as soon as they arrived, indicating they were tired from their flight and starving for dinner. Thus, the correct choice is that they checked in tired and hungry.

What does "held up" mean in this context?

Their check-in was held up because the previous guests hadn’t vacated the room.

• Delayed or postponed due to previous guests not vacating the room.
• The room was ready for the next guests.
• The guests were asked to leave immediately.
• The check-in was completed on time.

What does "in hot water" mean in the sentence?

The hotel manager was in hot water as complaints about cleanliness piled up.

• Relaxing after a stressful day.

• Facing trouble or criticism.

• Getting ready to serve guests.

• Improving the hotel’s reputation.

Answer explanation

The phrase "in hot water" means facing trouble or criticism. In this context, the hotel manager is dealing with complaints about cleanliness, indicating he is in a difficult situation.

Which statement best explains "call off" in this sentence?

Due to bad weather, they had to call off their plans and stay in the hotel all day.

• To cancel their plans entirely.

• To enhance or improve plans.

• To postpone plans for a later date.

• To adjust their plans to a new schedule.

Answer explanation

In the sentence, "call off" means to cancel their plans entirely due to bad weather, indicating they could not proceed with their original intentions.

What does "put up a front" mean in this context?

The hotel staff put up a front, acting as though everything was perfect, even as complaints poured in.

• To acknowledge the complaints openly.

• To improve the hotel's services immediately.

• To express genuine concern for the guests.

• To pretend that everything is perfect or fine.

Answer explanation

In this context, "put up a front" means to pretend that everything is perfect or fine, despite the reality of complaints. The hotel staff acted as if there were no issues, which aligns with the correct answer.

What is the meaning of "all the bells and whistles"?

While some hotels offer all the bells and whistles, others focus on basic accommodations.

• Unique traditional decorations.

• A loud and noisy environment.

• Additional features or luxuries beyond the basics.
• Basic services provided at all hotels.

Guests expect to get their money’s -----, both in amenities and customer service.

What does "settle up" mean in the sentence?

The guests had to settle up both for their stay and the minibar charges.

• to check out of the hotel
• to complain about the service
• to request a refund for the stay
• to pay off or clear outstanding charges

What does "kicking back" mean here?

They spent the afternoon kicking back by the pool, as they waited for their room to be ready.

• Swimming in the pool to cool off.

• Complaining about the delay

• Relaxing and enjoying the moment.

• Playing games to pass the time.

What is the best meaning of "a room with a view"?

The newlyweds booked a room with a view, as they wanted to wake up to the ocean every morning.

• A room with a television for entertainment.

• A room overlooking something scenic.

• A room with windows for natural light.

• A room offering privacy and quiet.