Building Services Quiz

Which document is typically flexible and can vary in building services?

• Quotation

• Invoice

• Estimate

• Statement

What information is typically included in an invoice?

• Flexible estimates

• Payment terms

• Financial summaries

• Statutory rights

Which document helps a prospective buyer decide on a company?

• Invoice

• Statement

• Quotation

• Estimate

What is the relationship between an invoice and payment terms?

• Payment terms are included in the invoice

• Payment terms are flexible estimates

• Payment terms summarize transactions

• Payment terms are not related to invoices

What does legislation allow a customer to do if work has not started and is within a set timeframe?

• Request a discount

• Cancel the contract

• Change the contractor

• Extend the deadline

Which document is included in large contracts for customer handover?

• A financial report

• A Health and Safety file

• A marketing brochure

• A project timeline

What type of certificate must be handed to the customer?

• Electrical installation or minor works certificate

• Birth certificate

• Tax certificate

• Education certificate

What instructions must be provided to the customer?

• Travel instructions

• Manufacturers’ instructions

• Cooking instructions

• Exercise instructions

What is the purpose of the Health and Safety file in large contracts?

• To provide entertainment

• To ensure safety compliance

• To offer discounts

• To list competitors

Why is it important to show customers around the installation?

• To impress them

• To show them how to use/set items

• To increase the project cost

• To introduce them to the team