Effective Communication Quiz

Effective Communication Quiz

University

23 Qs

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Effective Communication Quiz

Effective Communication Quiz

Assessment

Quiz

Education

University

Medium

Created by

Esther Folarin

Used 7+ times

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23 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the two essential components of effective communication mentioned in the text?

Writing and reading

Speaking and listening

Typing and texting

Drawing and painting

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is the ability to communicate clearly, concisely, and persuasively crucial in today's business environment?

It helps in artistic expression

It is essential for success

It improves physical health

It enhances memory

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does speaking involve according to the text?

Writing down ideas

Conveying information through verbal means

Drawing diagrams

Listening to music

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the process of listening as described in the text?

Creating visual art

Receiving, interpreting, and responding to verbal messages

Writing essays

Reading books

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one benefit of effective communication in a business setting?

Increased costs

Improved teamwork and collaboration

Decreased employee engagement

Reduced customer satisfaction

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT a result of effective communication?

Better decision-making and problem-solving

Increased productivity and efficiency

Greater employee disengagement

Enhanced customer relationships and satisfaction

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

According to Sharma & Patterson (1999), what is enhanced by effective communication?

Customer relationships and satisfaction

Employee turnover

Operational costs

Market competition

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