
Effective Communication Quiz
Authored by Esther Folarin
Education
University
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23 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the two essential components of effective communication mentioned in the text?
Writing and reading
Speaking and listening
Typing and texting
Drawing and painting
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is the ability to communicate clearly, concisely, and persuasively crucial in today's business environment?
It helps in artistic expression
It is essential for success
It improves physical health
It enhances memory
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does speaking involve according to the text?
Writing down ideas
Conveying information through verbal means
Drawing diagrams
Listening to music
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the process of listening as described in the text?
Creating visual art
Receiving, interpreting, and responding to verbal messages
Writing essays
Reading books
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is one benefit of effective communication in a business setting?
Increased costs
Improved teamwork and collaboration
Decreased employee engagement
Reduced customer satisfaction
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is NOT a result of effective communication?
Better decision-making and problem-solving
Increased productivity and efficiency
Greater employee disengagement
Enhanced customer relationships and satisfaction
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
According to Sharma & Patterson (1999), what is enhanced by effective communication?
Customer relationships and satisfaction
Employee turnover
Operational costs
Market competition
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