English for the hotel industry (final test)

What does "per night" mean in the context of room pricing?

• The cost for an entire week

• The cost for each evening

• The total cost for the stay

• The cost for morning services

Which phrase is appropriate to describe a meeting room with audiovisual equipment?

• Fully equipped conference room

• Self-catering facilities

• Standard room with amenities

• Open-air terrace

What does "availability" refer to in hotel bookings?

• The number of people who have made reservations

• The total cost of the rooms

• The rooms that are free to book

• The check-out time of guests

Which term is used to refer to a record of a guest’s reservation?

• Confirmation number

• Floor plan

• Menu card

• Payment receipt

What does "invoice" mean in the context of payment?

• A detailed list of charges to be paid

• A receipt for cash payment

• A record of previous bookings

• A schedule of conference events

Which of the following refers to a method of payment?

• Credit card

• Single room

• Business package

• Buffet service

What does "discrepancy" mean when referring to a bill?

• A bonus offered to guests

• A difference between expected and actual charges

• A refund given to the customer

• An additional service included on the bill

Which term refers to an additional fee charged to a guest's bill?

• Surcharge

• Discount

• Complimentary item

• Deposit

Which sentence correctly uses the simple present tense?

• The hotel provides free Wi-Fi to all guests.

• The hotel providing free Wi-Fi to all guests.

• The hotel provide free Wi-Fi to all guests.

• The hotel will providing free Wi-Fi to all guests.

Choose the best reply to this query: "Does the hotel offer conference facilities?"

• Yes, we do. We have a large conference hall.

• Yes, we are having a large conference hall.

• Yes, we will offering a large conference hall.

• Yes, we might offer a large conference hall.