BT 20,21 (33)

What does TNA acromym stand for?

Symbat is undertaking performance appraisal on his staff for the year. What stage in the training and development process would this be included within?

• Evaluation and validation

• Setting training objectives

• Identification of needs

• Programme design

Which leanring style of Honey and Mumford involves being keen to try out new ideas theories and techniques to test if they work in practice?

According to Douglas McGregor

• Theory Y people dislike work, need direction and avoid responsibility

• Theory X people dislike work, need direction and avoid responsibility

• Hygiene factors determine whether people like work, need direction or take responsibility

• People trying to satisfy ego needs dislike work, need direction and avoid responsibility

According to Honey and Mumford, what style of learning is being adopted by each person?

• 1 - Pragmatist

  2 - Activist

• 1 - Activist

  2 - Reflector

• 1 - Reflector

  2 - Pragmatist

• 1 - Pragmatist

  2 - Reflector

Which term matches each definition?

• 1 - Training

  2 - Education

• 1 - Education

  2 - Development

• 1 - Development

  2 - Training

• 1 - Training

  2 - Development

In what order should these steps occur?

• (i), (iii), (ii), (iv)

• (iv), (i), (iii), (ii)

• (i), (iv), (iii), (ii)

• (iv), (ii), (iii), (i)

Which TWO of the following are features of a ‘learning organisation’?

(i) Avoidance of the risk of failure where possible (ii) Learning from others and past experience (iii) A detailed system of controls over employee activities (iv) Generation and transfer of knowledge throughout the organisation

• (i) and (ii) only

• (i) and (iii) only

• (i) and (iv) only

• (ii) and (iv) only

Which TWO of the following are features of a ‘learning organisation’?

• (i) and (ii) only

• (i) and (iii) only

• (i) and (iv) only

• (ii) and (iv) only

Match the following statements with the level of Maslow’s hierarchy of needs.

• (i) — Basic, (ii) — Ego, (iii) — Security

• (i) — Self-fulfilment, (ii) — Basic, (iii) — Social

• (i) — Ego, (ii) — Security, (iii) — Basic

• (i) — Ego, (ii) — Social, (iii) — Security