Vocabulário de Hotelaria

Preencha a lacuna com as palavras adequadas da lista a seguir: Reception, Reservation/reserve, Check-in, Check-out, Double room I would like to make a ___________________________ for a double room.

Preencha as lacunas com as palavras adequadas da lista a seguir: Reception, Reservation/reserve, Check-in, Check-out, Double room We arrived (chegamos) at the hotel and started (começamos) the ____________________.

Preencha as lacunas com as palavras adequadas da lista a seguir: Reception, Reservation/reserve, Check-in, Check-out, Double room For any assistance, you can call (ligar) to the __________________________.

Preencha as lacunas com as palavras adequadas da lista a seguir: Reception, Reservation/reserve, Check-in, Check-out, Double room We stayed in a beautiful __________________________ with an ocean view.

Preencha as lacunas com as palavras adequadas da lista a seguir: Reception, Reservation/reserve, Check-in, Check-out, Double room We are going to receive (receber) the bill when we start the ________________________.

Leia o texto abaixo e responda às questões que seguem: R: Good morning. May I help you? A: Yes, I’d like to check out now. My name’s Adams, room 312. Here’s the key. R: One moment, please, sir... Here’s your bill. Would you like to check and see if the amount is correct? A: What's 14 dollars for? R: That’s for the phone calls you made from your room. A: I will pay with my credit card? R: Certainly. A: Here you are. R: Here is your receipt, sir. Thank you. A: Thank you. Goodbye. What is the reason for the $14 charge on the bill?

Qual é o motivo principal da conversa entre R e A?

• Reservar um quarto

• Pedir serviço de quarto

• Fazer o check-out

• Fazer uma reclamação

Quanto Adams gastou em ligações telefônicas?

• 10 dollars

• 12 dollars

• 14 dollars

• 16 dollars

Qual método de pagamento Adams usou para pagar a conta?

• Dinheiro

• Cartão de crédito

• Cheques de viagem

• Transferência bancária

How do you say "vira à direita" in English?

• Turn left

• Go straight

• Turn right

• Go back

What does "go straight ahead" mean?

• Vire à direita

• Vire à esquerda

• Siga em frente

• Volte