General quiz

What are the 4 tiers of comprehensive cover?

• Gold

• Platinum

• Diamond

• Admiral

• Essential

What is the standard admin fee we charge over the phone?

• £26

• £13

• £21

• £12

What is the minimum amount of time we can add a temporary vehicle to a policy?

• 3 days

• 1 hour

• 1 day

• 30 days

How may days of temporary cover is available throughout the policy term?

• 90 days

• 30 days

• 120 days

• 21 days

What 2 ancillaries come as standard on platinum tier?

• Personal injury plus

• Motor legal protection

• Breakdown cover

• Hire vehicle

What are the 2 source codes?

• Call

• Online

• Phone

• Portal

Which payment method would incur a charge of credit?

• Annual payment

• Cheque

• Direct debit

• Cash payment

What tool do you use to check if a customer has other policies with us?

• Policy checker

• Policy compare

• Other policies

• Multi policy

Do we note motoring convictions when a customer has sat a speed awareness course?

• Yes

• No

Is European cover standard across all policies or is it an optional extra?

• Standard on all policies

• Option extra