1110 Prac Testing 5

1110 Prac Testing 5

University

30 Qs

quiz-placeholder

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1110 Prac Testing 5

1110 Prac Testing 5

Assessment

Quiz

Computers

University

Practice Problem

Hard

Created by

James Tafoya

Used 1+ times

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30 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Frank is helping an internal employee set up their new MacBook. While setting up their security settings, Frank suggests that the employee set up their Touch ID through the biometric scanner found in their trackpad. Where could they set up these functions?

Apple ID

Mission Control

Gestures

Printers & Scanners

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A user calls the service desk for assistance finding a specific app on their macOS. The service desk technician can help the user locate the app using one of the embedded applications. This macOS app helps users locate applications as well as data files. What is the name of the application being described?

Apple ID

System Preferences

Spotlight

Finder

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Ethan is almost finished setting up a new user with their MacBook when the user asks how they can set up a quick shortcut to one of their most-used apps. Ethan can place the shortcut icon on which of the following?

Multiple Desktops

System Preferences

Remote Disc

Dock

4.

OPEN ENDED QUESTION

1 min • 1 pt

Larry has been asked to assist a user in placing a Tag on a very important file. Larry remembers a technique that would allow the user to do this quickly and efficiently. He asks the user to tap on the trackpad using two fingers. Which one of the following is this action called?

Evaluate responses using AI:

OFF

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A service desk technician is asked by an internal employee for further assistance with a corporate app. To locate the app, the technician uses a gesture by pinching with three fingers and thumb on the trackpad to bring up all the applications installed on the MacBook and can find the corporate app. Which of the following is the process for bringing up all the downloaded apps?

Launchpad

Safe Mode

First Aid

iCloud

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A user calls the service desk to ask where to locate the sleep option on their Mac computer. The technician can bring up the option using which of the following?

App Store

Safe Mode

Login Items

Apple Menu

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Samuel is assisting an internal user with one of their corporate applications. It is currently not responding to any actions, nor can the user close it using the button in the top left corner. Samuel knows there is a method to forcibly close the app. Which of the following can Samuel use to take this action?

macOS Recovery

Disk Utility

Force Quit

Apple Menu

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