Understanding AI Chatbots

Understanding AI Chatbots

12th Grade

12 Qs

quiz-placeholder

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Understanding AI Chatbots

Understanding AI Chatbots

Assessment

Quiz

Computers

12th Grade

Practice Problem

Medium

Created by

Bhavana Thomas

Used 3+ times

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12 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a chatbot?

Any software that simulates human conversation

A program that only responds to grammatically correct questions

A type of AI that cannot learn from interactions

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where are chatbots often found?

Only on websites

In specific customer service instances

Any communication channel, from social media to websites

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How do chatbots work?

By processing collected data using AI, ML, and NLP

By only responding to pre-defined questions

By mimicking human emotions

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What role does NLP play in chatbots?

It allows chatbots to understand and process human language

It makes chatbots more emotional

It limits the chatbot's ability to respond

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the design principles for interactions?

Clarity and Simplicity, Consistency, Feedback

Only Clarity

No principles are needed

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one advantage of AI chatbots in customer service?

They offer 24/7 availability

They can only respond during business hours

They do not provide personalized interactions

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a challenge faced by AI chatbots?

Lack of creativity and empathy

Ability to understand all languages perfectly

Always providing accurate answers

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