Unit 104 Preparation techniques Quiz

What additional benefit do dust sheets provide besides collecting dust?

• They improve air quality

• They provide a walkway

• They enhance lighting

• They reduce noise

What is often required for employees to wear to maintain professionalism?

• Casual clothes

• A uniform

• Sportswear

• Formal evening wear

What aspect of professionalism is reflected in timekeeping?

• Creativity

• Punctuality

• Flexibility

• Relaxation

Which type of communication involves speaking?

• Written

• Verbal

• Visual

• Non-verbal

In the context of the document, which of the following is NOT a type of communication?

• Written

• Verbal

• Visual

• Non-verbal

Which type of communication is likely to involve a telephone?

• Written

• Verbal

• Visual

• Non-verbal

Which of the following is a method of communication used in projects?

• Visual

• Written

• Non-verbal

• Digital

What is considered a formal method of communication because it provides a record of what has been stated?

• Verbal communication

• Written communication

• Non-verbal communication

• Visual communication

What is an important aspect of good communication?

• Speaking loudly

• Good listening

• Using complex words

• Avoiding eye contact

What information does a works programme provide about staff?

• Their salaries

• The number of staff

• Their personal details

• Their vacation schedules