Motivation and Organizational Structure Quiz

Which of the following is a motivator according to Herzberg?

• Safe working environment

• Responsibility

• Good wage

• Company policy

Which of the following is not a benefit of having a well-motivated workforce?

• Improved productivity

• Low rate of absenteeism

• Low labour turnover

• Increased absenteeism

Which of the following is a financial method of motivation?

• Job rotation

• Delegation

• Fringe benefit

• Quality circles

Which of the following describes the number of levels in an organisational structure?

• Span of control

• Chain of command

• Levels of hierarchy

• Delegation

Which of the following is not a role of management?

• Planning

• Controlling

• Organising

• Creativity

Which of the following is a feature of an autocratic leadership style?

• Communication is two-way.

• Employees are involved in decision-making.

• Communication is one-way.

• There is little input from the leader.

Negotiations between a trade union and an employer are known as:

• collective decision-making

• collective responsibility

• collective agreement

• collective bargaining

Which of the following is an advantage of external recruitment?

• It is less costly than internal recruitment.

• The best person is recruited.

• There will be a wider choice of applicants.

• It motivates existing employees.

Which of the following is a disadvantage of off-the-job training?

• It is less expensive than other types of training.

• It improves employees’ skills.

• It is more expensive than other types of training.

• It is only used to train managers.

Which of the following is the best description of ‘redundancy’?

• An employee is dismissed for disciplinary reasons.

• An employee is not motivated at work.

• An employee must learn new skills.

• An employee’s job is no longer required.