Q2 Benchmark Workplace Skills Review #1

Which workplace readiness skill involves employing originality, inventiveness, and resourcefulness?

• Creativity and Innovation

• Critical Thinking and Problem-Solving

• Initiative and Self-Direction

• Integrity

Which workplace readiness skill uses sound reasoning to analyze problems, evaluate potential solutions, and implement effective courses of action?

• Creativity and Innovation

• Critical Thinking and Problem-Solving

• Initiative and Self-Direction

• Integrity

Which workplace readiness skill involves independently looking for ways to improve the workplace and accomplish tasks?

• Creativity and Innovation

• Critical Thinking and Problem-Solving

• Initiative and Self-Direction

• Integrity

Which workplace readiness skill involves complying with laws, procedures, and workplace policies, and demonstrating honesty, fairness, and respect?

• Creativity and Innovation

• Critical Thinking and Problem-Solving

• Initiative and Self-Direction

• Integrity

Which workplace readiness skill involves consistently working to the best of one's ability and being diligent, dependable, and accountable for one's actions?

• Creativity and Innovation

• Critical Thinking and Problem-Solving

• Initiative and Self-Direction

• Work Ethic

Which workplace readiness skill involves negotiating diplomatic solutions to interpersonal and workplace issues?

• Conflict Resolution

• Listening and Speaking

• Respect for Diversity

• Customer Service Orientation

Which workplace readiness skill involves listening attentively, asking questions to clarify meaning, and articulating ideas clearly in a manner appropriate for the setting and audience?

• Conflict Resolution

• Listening and Speaking

• Respect for Diversity

• Customer Service Orientation

Which workplace readiness skill involves valuing individual differences and working collaboratively with people of diverse backgrounds, viewpoints, and experiences?

• Conflict Resolution

• Listening and Speaking

• Respect for Diversity

• Customer Service Orientation

Which workplace readiness skill involves anticipating and addressing the needs of customers and coworkers, providing thoughtful, courteous, and knowledgeable service?

• Conflict Resolution

• Listening and Speaking

• Respect for Diversity

• Customer Service Orientation

Which workplace readiness skill involves sharing responsibility for collaborative work and respecting the thoughts, opinions, and contributions of other team members?

• Teamwork

• Big Picture Thinking

• Career and Life Management

• Continuous Learning and Adaptability