A true statement about difficult customers is that they are

• usually female.

• easy to spot.

• of all ages.

• frequently older.

When the stock market rises, people are more confident and willing to spend, which leads to

• economic growth.

• recession.

• deflation.

• fewer loans.

Jordan's business was highly successful last year. This year, he plans to introduce a new product line that he is certain will make his business even more profitable in the future. His financial advisor, Anna, has cautioned against taking such action because experts predict that the economy will enter a recession in the coming months. Even though Anna has warned him that expanding his business now is probably going to result in financial loss versus gain, Jordan has decided to move forward with his plans. What is most likely to be causing Jordan to make a decision that could harm his company?

• Overconfidence

• Self-interest

• Incrementalism

• Framing

The addition of too many workers on a job may cause the marginal product to turn

• positive.

• upward.

• variable.

A managerial accountant can help a company market its products by

• developing a target market analysis.

• creating a budget for hiring increases.

• examining the relevant costs of advertising options.

• determining whether to make or buy a component.

Your personal vision should address your future career, family life, personal/social relationships, and

• your academic goals for the semester.

• your to-do list for the next two weeks.

• your role in your community.

• your New Year's resolution for this year.

Information management should ensure that information is

• retrievable.

• pleasant.

• inaccessible.

• abundant.

A strong professional relationship is usually a(n) __________ relationship.

John is generally a good worker, except that he lacks the ability to see what needs to be done without being told. What personal trait is John lacking?

• Initiative

• Honesty

• Creativity

• Empathy

Which of the following is a distinguishing feature of a consolidation in the finance industry:

• All former entities no longer exist, and a single, new legal entity is formed.

• All entities continue operating, connected by a parent-subsidiary relationship.

• The acquirer does not have to purchase 100% of the target company's equity.

• One of the entities continues to exist, absorbing 100% of another entity's stock.