While Sebastian is presenting his status report during a staff meeting, Danielle has a question about something he says. What should Danielle do?

• Interrupt Sebastian so she can ask her question right away

• Wait to see if another participant has the same question

• Wait until the next meeting to ask her question

• Ask the question after Sebastian has finished speaking

Which of the following is a disadvantage of investing in bonds:

• They are issued by corporations or governments.

• You must pay a penalty for early withdrawal.

• They may take a long time to provide a return.

• Their returns do not keep up with inflation.

Which of the following is a potential risk involved with information management:

• Higher interest rates

• Increased use of outsourcing

• Privacy and security issues

• Increased competition

Why is it often necessary for employees to continue their education after working for several years?

• To serve an apprenticeship

• To attend college

• To change careers

• To take online classes

Arnie needs to buy printer toner and copy paper from the company's office-supply vendor. What is the first step that Arnie should take?

• Prepare a purchase order

• Complete an expense form

• Request an invoice

• Submit a receipt

Constructive criticism is advice that is

• irrelevant and not intended to be taken seriously.

• useful and intended to improve something.

• personally offensive and usually uncalled for.

• critical and intended to hurt someone's feelings.

Which of the following is an example of informal workplace communication:

• A project manager develops a production schedule to distribute to the project team.

• Two coworkers share their opinions about a new work project during a coffee break.

• A human resources manager conducts a training session for new employees.

• The president of the Cantrell Corporation announces expansion plans in a press release.

Having a victim mentality means you believe

• you are responsible for your decisions and actions.

• everyone is a victim in one way or another.

• you are controlled by the people and situations around you.

• it is easy to get along with other people.

Kara has natural artistic talent and thinks that she might want to work as an interior designer. Kara's artistic ability is an example of a(n)

• skill.

• gift.

• aptitude.

• habit.

Which of the following is an example of a complimentary close:

• Enclosure

• Yours truly

• Dear Occupant

• To Whom It May Concern