Vocab Unit 3

What is the term for the time when you can change your mind and cancel an order?

• After-sales service

• Cooling-off period

• Money-back guarantee

• Interest-free payment

What do you call the name, number, and expiry date on your payment card?

• Loyalty card

• Payment scheme

• Credit details

• Payment method

Which phrase refers to the way you pay for the goods you want?

• Payment method

• Payment period

• Out of stock

• After-sales service

What is it called when you can pay some time after you buy, but at no extra cost?

• Interest-free payment

• Money-back guarantee

• Cooling-off period

• Payment method

What term describes when the goods you require are not available?

• Out of stock

• Payment scheme

• After-sales service

• Guarantee period

What is the promise to return your money if you are not happy with the product?

• Money-back guarantee

• Loyalty card

• Payment scheme

• Interest-free payment

What phrase refers to the help you get from a company when you start to use their product?

• Cooling-off period

• After-sales service

• Loyalty card

• Out of stock

What method allows customers to obtain a discount on future purchases from the same organization?

• Loyalty card

• Money-back guarantee

• Interest-free payment

• Out of stock

Which term refers to the guarantee period for an electronic item?

• After-sales service

• Guarantee period

• Cooling-off period

• Payment method

What term describes a scheme where customers earn points to get rewards or discounts?

• Loyalty card scheme

• Payment method scheme

• Cooling-off scheme

• Money-back scheme