Why should beauty professionals familiarize themselves with a multitude of compensation structures before starting their careers?

There are a variety of ways employers within the beauty and wellness industry might compensate their employees.

Beauty professionals will ultimately become entrepreneurs and therefore need to compensate themselves.

All employers within the beauty and wellness industry allow their employees to choose their compensation method.

The beauty and wellness industry does not compensate its professionals using any traditional methods.

Chair or booth rental might be perfect for individuals who ______.

wish to take a stepping-stone approach to business ownership

rely on only one job for income

do not have the time to build up their own clientele independently

Which of the following is LEAST likely to happen if you do not pay back your student loans?

You will not be allowed to graduate.

You will default on those loans.

You will harm your personal credit.

Winston is your friend and coworker, and has recently confided in you that he is going to start keeping better track of all of his tips to avoid trouble down the road. He told you that from now on, he will be sure to keep a daily log, at the end of each week add the total amount to his income, keep a monthly logbook, and at the end of the year report exactly half of the cash tips to the IRS when filing his taxes. As Winston’s friend, what advice should you give him?

He must report all, not only half, of his cash tips to the IRS as part of his total income.

He does not need to add the cash tips into his income.

It is not necessary to keep a daily log of cash tips.

There is no need to report any of his cash tips to the IRS as part of his total income.

Which of the following is LEAST likely to be true if you are an employee of a salon, spa, or barbershop?

You will work as an independent contractor.

You will work on a salary-plus-commission basis.

You will work on a salary basis.

You will work on a commission basis.

Which of the following must always be your first concern as a beauty industry professional?

asking for your clients’ email addresses

Jared is beginning his beauty career at a local establishment. He has studied the industry and has a thorough understanding of what it is like on the job. In which of the following ways will this benefit Jared?

It will help him to promote himself and build a loyal client base.

It will allow him to bypass the state board exam and move straight into his career.

It will guarantee him a job with high wages and good working conditions.

It will automatically translate to a large number of loyal clients.

Why is it important for you to report all of your income, even cash tips that are not shown on your paycheck?

You will increase the amount of Social Security benefits you’ll receive after retirement.

You will get a bigger return on your taxes if you report income that was not included in your paycheck.

You will encourage future clients to tip more frequently and more generously.

You will increase the value of those tips in real dollars over the long term.

Rhonda works hard as a licensed beauty professional. However, she is one of seven professionals at her business. If Rhonda wants to truly succeed as part of a growing team, which of the following should she AVOID doing?

becoming a relationship builder

Ingrid is worried. Although she has spent a full eight hours of every day this week on the job, she has worked on only four clients. This means that her paycheck will not cover her weekly bills. Which of the following is MOST likely true of Ingrid?

She is paid purely on commission.

She is not allowed to receive any tips.

She is paid on an hourly basis.

Which of the following is MOST likely to be a benefit of public speaking in front of local groups, such as the PTA or other organizations?

You will put yourself in front of people who are potential clients.

You will demonstrate that you are a “glass half full” type of professional.

You will showcase your ability to use social media.

You will show your reliability as a beauty industry professional.

You are an instructor of beauty and wellness courses at a local vocational school. Marcus, one of your best students, tells you during class that he has heard other instructors mention the importance of being a “lifelong learner.” Marcus asks your opinion of what, exactly, that means. What do you tell him?

to never think of himself as being done with learning

to recognize problems quickly and always try to solve them

to put others first, before himself

to continually stay enrolled in school

Marcia is your newly hired employee. Although she has been doing a very good job, she has little to no repeat clientele. Recently, she asked for your advice on how she can improve on getting more repeat clients. She tells you that she always calls two days ahead of time to remind clients of their upcoming appointments, always asks them questions about their home maintenance so that she can learn about their individual needs, always showcases the products she uses during the service in case they want to buy any for at-home use, and always follows up two days after the appointment to ask if they want to book a second appointment. Where can you tell Marcia she may be going wrong?

Marcia should try to rebook clients while she is working on them, not two days later.

Marcia should not call two days before to remind clients of their upcoming appointments.

Marcia should not showcase products for clients to purchase for at-home use.

Marcia should not ask clients personal questions about their home maintenance.

If you are using an expensive product during a service, which of the following should you AVOID doing if you’re trying to sell this product to your client?

discussing the cost savings of the generic brand

talking about the benefits of the product

keeping the bottle of product within view

placing the bottle of product in the client’s hand

Yolanda was recently hired at the business where you work. She recently confided in you that she regularly overhears the other beauty pros talking about upselling services. She asks you to give her an example of this practice so that she can take advantage of its benefits as well. Which of the following would you BEST use as an example to explain this practice to Yolanda?

“While working on a client, try to recommend an additional service during that same visit.”

“While working on a client, ask them if they have any friends who would also benefit from such services.”

“When you have a client in for their first service, try to, at that moment, encourage a second visit for a repeat service.”

“When using a product on a client, try to talk up the product as much as you can in an effort to get them to buy it for at-home use.”

Which of the following represents a similarity between being in beauty and wellness school and working as a professional in the beauty and wellness industry?

In both cases, you can showcase your skills by working hard and doing your best.

In both cases, you should put your own needs above everyone else’s.

In both cases, you are given several chances to do a certain procedure right.

In both cases, you are able to determine your own schedule and change it whenever you want.

Viviane has decided she must increase her numbers of repeat customers in order to establish a more regular clientele and to increase her earnings. Toward this end, she has committed herself to rebooking her clients. If she is to have the highest chance at success in establishing a consistent rebooking process, when should she be thinking about and talking to her clients about getting back into the salon for their second visit?

within two weeks of their first visit

the day after their first visit

A large portion of Harold’s income comes in the form of tips. Because he is careful to do exactly as he was instructed to do by all of his instructors in school, Harold ______.

keeps a daily log of his tips and reports all of them in his income taxes

keeps a daily log of his tips and reports exactly half of them in his income taxes

does not keep track of his tips so that he will not have to report them in his income taxes

keeps a daily log of his tips but reports none of them in his income taxes

When is the BEST time to think about getting your clients back into your salon, spa, or barbershop for their second appointment?

while they are at the shop for their first appointment

before they come in for their first appointment

within a week after their first appointment

immediately after they leave from their first appointment

Alison has not been thriving in her early career as a beauty professional. She has tried very hard to stay follow through on what she learned in school by being true to her word, being punctual, putting herself before others, and continuing to be a lifelong learner. Where has Alison gone wrong?

Now that she is on the job, Alison should put others first.

Now that she is on the job, Alison should not continue to be a lifelong learner.

Now that she is on the job, Alison should not always be true to her word.

Now that she is on the job, Alison should not be so worried about being punctual.

You are hoping to work for a business owner who will hire you as a salaried employee. From which of the following owners should you accept the job offer?

Mikey, who will make you part of his team and start you at $40,000 per year

Joanna, who is willing to rent you your own station at her prestigious establishment

Rick, who offers you a spot in his establishment to build your own small business

Felix, who wants to pay you based purely on a percentage of all of the client fees you collect

Sherry has recently opened a small establishment. Because she has little money for additional equipment, she will be the only employee for the foreseeable future. Sherry has decided, however, to "give herself a raise" by retailing more. What, exactly, does this mean?

Sherry will spend more time trying to sell products to her customers.

Sherry will stay open longer in order to work more hours.

Sherry will spend less money on unnecessary personal things.

Sherry will increase the prices she charges for her services.

Which of the following is MOST likely to increase a beauty professional’s chances of quickly building a solid and loyal clientele?

Employ advanced marketing and publicity strategies.

Concentrate on a common, popular niche within the beauty business.

Select a specific location where the competition for clients is saturated.

Live and work in a rural area or small town.

Jasmine owns a successful business in the downtown area of her community. Since her establishment opened six years ago, she has continuously looked for ways to grow the business and clientele. One of the things she does regularly is speak at public events, such as PTA and social group meetings. Why is this an important thing for Jasmine to do?

It puts her in front of people in her community who are potential new clients.

It publicly showcases her talents as a beauty specialist.

It proves to those in the community that she is a reliable businesswoman.

It demonstrates her professionalism and attention to client needs.

Ignacio is currently experiencing the most difficulty he has ever had or likely ever will have as a beauty pro. If Ignacio is like most others who work in the beauty and wellness industry, which of the following is MOST likely true?

Ignacio is currently at his first job as a beauty pro.

Ignacio has not yet started working as a beauty pro.

Ignacio is currently at his long-standing job as a beauty pro.

Ignacio is currently at his second job as a beauty pro.

Which of the following BEST represents retailing?

recommending that a client purchase for home use the lotion you are using on them during a service

recommending that a client see a different specialist in another establishment for a specialized service

recommending that a client see a different specialist in your establishment for a specialized service

recommending that a client make an appointment now to come back in six weeks for another one

Gina was sure to ask all of the prospective employers she interviewed with for a thorough and written job description before she left each of the interviews she attended. Why was it important for Gina to do this?

Gina will be expected to fulfill the functions listed on the job description.

Gina would have been disqualified had she not requested a written job description.

Gina will only be hired if she is able to recite all of the functions listed on the job description.

Gina will be quizzed on the functions listed on the job description.

Why would it be beneficial for someone to rent a booth at a salon, spa, or barbershop?

to gain full-time employee status

to receive a regular, steady salary

to receive full health benefits

As you become more and more experienced, you should see a reduction in the ______.

amount of time it takes you to perform services

number of services you perform in a given day

On the Job

Authored by Erica Sanchez

Specialty

11th Grade

Used 2+ times

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49 questions

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MULTIPLE CHOICE QUESTION

1 min • 1 pt

How does the U.S. Internal Revenue Service (IRS) categorize independent contractors and booth renters?

as temporary workers

as part-time employees

as self-employed workers

as full-time employees

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Bernice is a beauty professional at a high-end establishment. Whenever she is treating a client with particularly sore or injured muscles, she always uses the same warming balm. After the service, she always shows the client a jar of the balm that is available for sale and take-home use. By doing so, Bernice is

retailing

rebooking

ticket upgrading

marketing

MULTIPLE CHOICE QUESTION

1 min • 1 pt

To overcome a client’s objection, ______.

do not acknowledge what the client said

avoid stating things in terms of the client’s benefit

reword the objection in a way that addresses the client’s need

state things in such a way as to avoid having the client change their mind

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Why is being paid an hourly rate usually the best way for new beauty professionals to start out?

Receiving an hourly rate ensures any beauty professional the highest income.

New beauty professionals rarely have an established clientele.

Only those beauty professionals on hourly rates can also receive tips.

Beauty professionals making an hourly rate also earn the highest commissions.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What should you do if you have a conflict with a coworker on the job?

You should be willing to discuss the conflict with others who are not involved.

You should be willing to leave the conflict unresolved.

You should be willing to resolve the conflict.

You should be willing to escalate the conflict if necessary.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Reynaldo is a successful beauty professional. His client list is long and loyal. One area where Reynaldo is not as adept as his coworkers, however, is in retailing. Which of the following should Reynaldo always be taking as his first step in successfully selling products?

getting to know his customers

getting to know the products

selling himself

selling the establishment

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is the best way to record your tips and additional income?

Keep a daily log.

Guestimate as best you can while you are preparing your annual taxes.

Keep a monthly log.

Enter them into a spreadsheet immediately after a client tips you.

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