On the Job

How does the U.S. Internal Revenue Service (IRS) categorize independent contractors and booth renters?

• as temporary workers

• as part-time employees

• as self-employed workers

• as full-time employees

Bernice is a beauty professional at a high-end establishment. Whenever she is treating a client with particularly sore or injured muscles, she always uses the same warming balm. After the service, she always shows the client a jar of the balm that is available for sale and take-home use. By doing so, Bernice is

• retailing

• rebooking

• ticket upgrading

• marketing

To overcome a client’s objection, ______.

• do not acknowledge what the client said

• avoid stating things in terms of the client’s benefit

• reword the objection in a way that addresses the client’s need

• state things in such a way as to avoid having the client change their mind

Why is being paid an hourly rate usually the best way for new beauty professionals to start out?

• Receiving an hourly rate ensures any beauty professional the highest income.

• New beauty professionals rarely have an established clientele.

• Only those beauty professionals on hourly rates can also receive tips.

• Beauty professionals making an hourly rate also earn the highest commissions.

What should you do if you have a conflict with a coworker on the job?

• You should be willing to discuss the conflict with others who are not involved.

• You should be willing to leave the conflict unresolved.

• You should be willing to resolve the conflict.

• You should be willing to escalate the conflict if necessary.

Reynaldo is a successful beauty professional. His client list is long and loyal. One area where Reynaldo is not as adept as his coworkers, however, is in retailing. Which of the following should Reynaldo always be taking as his first step in successfully selling products?

• getting to know his customers

• getting to know the products

• selling himself

• selling the establishment

What is the best way to record your tips and additional income?

• Keep a daily log.

• Guestimate as best you can while you are preparing your annual taxes.

• Keep a monthly log.

• Enter them into a spreadsheet immediately after a client tips you.

Why should beauty professionals familiarize themselves with a multitude of compensation structures before starting their careers?

• There are a variety of ways employers within the beauty and wellness industry might compensate their employees.

• Beauty professionals will ultimately become entrepreneurs and therefore need to compensate themselves.

• All employers within the beauty and wellness industry allow their employees to choose their compensation method.

• The beauty and wellness industry does not compensate its professionals using any traditional methods.

Chair or booth rental might be perfect for individuals who ______.

• need full-time employment

• wish to take a stepping-stone approach to business ownership

• rely on only one job for income

• do not have the time to build up their own clientele independently

Which of the following is LEAST likely to happen if you do not pay back your student loans?

• You will face legal action.

• You will default on those loans.

• You will harm your personal credit.

• You will not be allowed to graduate.