R1.11 Risk in Digital Support (T level)

Which sector is specifically mentioned as needing to understand risks and their implications?

• Healthcare

• IT sector

• Retail

• Manufacturing

What is a key aspect of maintaining customer trust in a business?

• Offering discounts

• Understanding risks and their implications

• Increasing advertising

• Expanding product lines

What was a global concern raised by the Facebook-Cambridge Analytica Scandal?

• Data privacy

• Data storage costs

• Social media usage

• Online shopping

What is a potential outcome of privacy risk?

• Increased data security

• Loss of control over personal information

• Enhanced business reputation

• Reduced data collection

What type of attack was the WannaCry incident?

• Phishing attack

• Ransomware attack

• Denial of service attack

• Man-in-the-middle attack

How many customers were affected by the Target Data Breach?

• 10 million

• 20 million

• 30 million

• 40 million

Which organization was affected by the WannaCry attack?

• NASA

• NHS (National Health Service)

• FBI

• CIA

What impact did the WannaCry attack have on the NHS?

• Increased funding

• Disrupted healthcare services

• Improved security measures

• Expanded services

What is one potential impact of legal actions mentioned in the document?

• Increased customer satisfaction

• Financial loss

• Higher employee turnover

• Improved brand reputation

What is a common cause of audience exclusion risk?

• Designing with a bias towards a specific demographic

• Offering too many features

• High product pricing

• Poor customer service