Communication

Front

One element of communication includes:

Back

sender

Front

Communication involves the following elements: sender, message, receiver, feedback, all the above

Back

all the above

Front

Which of the following is an example of a rule for effective communication: The message must be clear, Sender must deliver the message clearly and concisely, Receiver must be able to hear and receive the message, all the above

Back

all the above

Front

Touch is a form of communication?

Back

True

Front

Which of the following is a barrier to communication? hard of hearing, not knowing the language, not knowing the words

Back

All the above

Front

Is it important to avoid sending mixed messages when communicating? A mixed message is when your words say one thing but your body language says another.

Back

True

Front

What is non-verbal communication?

Back

the use of gestures and facial expressions

Front

Communication involves conveying a message from one person to another through: writing, speech, tone of voice, all the above

Back

all the above

Front

Effective communication involves: speaking, listening, facial expressions, all the above

Back

all the above

Front

Examples of effective listening skills include: eye contact, facing the person who's speaking, asking questions

Back

all the above