Bai Tap PMP 5

A project manager assigned to an education project needs to train a workforce in application development. The customer is responsible for providing the training center, and the deadline to start the first training is in 2 weeks. The customer calls to say that the center will not be available in 2 weeks due to some unforeseen problems.What should the project manager do next?

• A. Apply the terms and conditions of the contract with penalties.
• B. Issue a change request to reflect the anticipated date for training.
• C. Help the customer find an alternative location to start the training.
• D. Update the project schedule with the new date for training.

Knowledge sharing has been a key priority for a complex technological project with a large number of team members. During the project execution phase, the project manager receives numerous complaints from all team members that they are overloaded with knowledge-sharing emails, which contain useful information but are unmanageable due to the high volume.What should the project manager do to solve this problem?

• A. Establish an unofficial communications method for the team to share knowledge and lessons learned.
• B. Establish a pull communications method to access knowledge repositories and lessons learned.
• C. Establish an interactive communications method between stakeholders to share knowledge and lessons learned.
• D. Establish a push communications method for the team to share knowledge and lessons learned.

Answer explanation

B. Establish a pull communications method to access knowledge repositories and lessons learned

A project manager is assigned to a technical research project. The project team has already been assigned, and the main subject matter expert (SME) sends the project manager a list of the technical skills required for the execution of this project.What should the project manager do next?

• A. Discuss the list with the project sponsor to confirm that the resources have the required skills.
• B. Ask the functional manager to review the resource pool and recommend the right individuals to join the team.
• C. Meet with the project team to understand their skills and identify potential gaps and training requirements.
• D. Send the list to the project team and ask them to get training on the required skills.

Answer explanation

C. Meet with the project team to understand their skills and identify potential gaps and training requirements

A client wants to create an innovative software for the travel industry using an agile approach. A project manager from the company was assigned to work on the details and estimates as requested by the client.What should the project manager do before sending the information to the client?

• A. Put the tasks with estimates in the backlog and clarify that the project will not need any reserves.
• B. Sequence the tasks with estimates and add standard risk reserves to use for software development.
• C. Analyze the tasks, provide estimates, include a prototype demo, and send to the client directly.
• D. Work with the team to understand their views and add the appropriate dependencies and risks.

Answer explanation

This is D. You can't provide a prototype, at least a good one without consulting with the team first or even having any work done. The selected answer seems like the PM is doing everything without even talking with the team, and that's a recipe for failure.

According to this burnup chart for the last 7-day sprint, what should the project lead address with the product owner and team?

• A. The product owner should not ask the team to change their sprint commitments.
• B. The team is accepting too much work in the sprint after it has started.
• C. The team is not meeting the expectations of the product owner.
• D. The team should have stopped on day 4 and started a new sprint.

Answer explanation

B Looking at the chart, the team started with 10 tasks. On day 7, they completed those tasks, but 3 additional were added after the start. Had they not accepted those additional tasks, they would have been golden.

After the merger of two large companies, a project manager is assigned to a project. The company hires a consultant to ensure best practices are being used in information security. During an iteration, the consultant requests changes to a software component, claiming that it is not meeting market requirements.What should the project manager do?

• A. Continue the iteration and add the requested changes.
• B. Continue the iteration and review the change with the customer.
• C. Cancel the iteration and meet with the product owner.
• D. Cancel the iteration and add the requested changes.

Answer explanation

B. Continue the iteration and review the change with the customer

A project manager is managing the scope of the project and creating a work breakdown structure (WBS) with the team members.How should the project manager organize the WBS?

• A. Customer oriented
• B. Team oriented
• C. Cost oriented
• D. Deliverable oriented

Answer explanation

D is correct

Two members of a new project team disagree on the best approach to solve a problem. The conflict has been going on for 1 week. The two members are tense around each other and are taking everything personally.What should the project manager do?

• A. Help the team members to resolve the conflict in a way that results in the best team performance.
• B. Offer a compromise that is acceptable to both team members, even if it may not be the best solution.
• C. Understand each team member's argument and select the one that results in less risk to the project.
• D. Send both team members to the human resources (HR) department for an acceptable resolution.

Answer explanation

A. Help the team members to resolve the conflict in a way that results in the best team performance

A project to construct an electricity generation plant is on site near a nature reserve. An environmental activist group is questioning the need for the project. The customer has informed the project manager to disregard the group as they are not in support of the project.What should the project manager do next?

• A. Ask the customer to contact the activist group and let them know the project status and completion date.
• B. Add the activist group to the list of stakeholders and analyze the impact they may have on project delivery.
• C. Obey the directive from the customer since they are funding the project and are the most important stakeholder.
• D. Request the project team disregard all communication from the activist group and continue with their project work.

A project manager is leading a project that is in the execution phase. Due to a company reorganization, some key project team members are likely to leave the project.What should the project manager do next?

• A. Discuss this issue with the affected team members and support them during the transition.
• B. Start looking for replacements as soon as possible to help prevent any schedule slippage.
• C. Engage with the project sponsor to ensure that this change does not affect the project execution.
• D. Determine the impact to the project and implement mitigations per the project management plan.

Answer explanation

D is correct