Bai Tap PMP 9

A project manager invites the company CEO, sponsor, team members, and an external client representative to a meeting to review the project management plan.The project manager starts to present the budget but the CEO suddenly asks to end the meeting.What should the project manager have done to avoid this situation?

• A. Reviewed the communications management plan before inviting an external client representative to the meeting
• B. Reviewed the cost management plan with internal participants and CEO prior to inviting an external client representative to the meeting
• C. Performed a root cause analysis with the external client representative and documented the findings in the lessons learned register
• D. Sent the presentation slides to internal participants first and then to the external client representative prior to the meeting

Answer explanation

B Will go for B. By reviewing the cost management plan with internal participants and the CEO beforehand, the project manager would have ensured that there is alignment and agreement on the budget before presenting it to the external client representative. This would have provided an opportunity to address any concerns or questions internally and make any necessary adjustments or clarifications prior to the meeting. By doing so, the project manager would have increased the likelihood of a smooth and productive discussion during the meeting, reducing the risk of the CEO abruptly ending it.

A project manager is assigned to a new project to deliver a product at the end of the year. The project manager was informed by the vendor that a core component could not be shipped on time, which will impact the schedule.What should project manager to do next to minimize the impact on the project?

• A. Schedule a meeting with all stakeholders to extend the project deadline
• B. Replace the vendor with a new vendor who can offer the component on time
• C. Add an item to the next status review to make stakeholders aware of the vendor issue
• D. Review and update the issue log and determine if any alternative components can be offered

Answer explanation

D. Review and update the issue log and determine if any alternative components can be offered

In a hybrid project, the customer decided on a major change for the project design. This change was approved and the impact on schedule and budget is known.The software team leader, who is supposed to develop the software, refuses to commit to delivery dates claiming that they work using an agile approach and cannot commit to a final delivery date. The hardware team depends on this software to develop their part of the product.What should the project manager do?

• A. Add this risk to the risk register and monitor it according to the risk management plan
• B. Escalate this to higher management and ask for help to resolve the issue
• C. Impose the delivery dates on the software team leader and notify the functional manager about the situation
• D. Ask the software team leader to use a predictive approach and commit to a delivery date

Answer explanation

D Before major change for the project design, project used hybrid approach.However, after approving major change, might project scope becomes clear (impact on schedule and budget is known)and hardware team depend on software so need to change the Hybrid to Predictive approach.

A project manager is having difficulty acquiring final acceptance of some deliverables from a stakeholder for reasons that seem to be outside of the project acceptance criteria.What should the project manager do?

• A. Persuade this stakeholder using emotional intelligence skills to obtain acceptance.
• B. Obtain final acceptance from another stakeholder who is also familiar with the project.
• C. Escalate this issue to the project sponsor and ask for support in obtaining final stakeholder acceptance.
• D. Create a project acceptance waiver noting the stakeholder's concerns so they can be addressed later.

Answer explanation

C. Escalate this issue to the project sponsor and ask for support in obtaining final stakeholder acceptance

How should the project manager develop the project management plan to ensure that the project continually delivers the expected benefits?

• A. Clarify project benefits with the sponsor
• B. Identify the goal of each work product
• C. Perform integration testing of each release
• D. Include the entire project team in testing

Answer explanation

B is correct, because Identify the goal is scope mgmt plan and collect requirements >define scope and create wbs. and in the scope management plan includes manage and control scope, its tricky question , we must know the process group .

During project execution, a project manager is informed that most of the project team members have enrolled in the newly implemented work-from-home company policy.How should the project manager reflect this change in the project?

• A. Update the communication styles for enrolled team members in the communications management plan.
• B. Update roles and responsibilities for enrolled team members in the responsibility assignment matrix (RAM).
• C. Update the stakeholder engagement plan to include the emergency contact information for enrolled team members.
• D. Update the resource calendar for enrolled team members in the resource management plan.

Answer explanation

A - because the team members just moving from WFO to WFH so just need to change the communication management plan

A project manager for a large multiyear industrial project has a project with diversified stakeholders from various geographical areas. Recently, the project manager encountered an issue with stakeholder engagement.Which two tools should the project manager use to determine the underlying reason for why engagement is not having the planned effect? (Choose two.)

• A. Five whys
• B. Communications management plan
• C. Ishikawa diagrams
• D. Issue log
• E. Open-space meetings

Answer explanation

From chatgpt:"A. Five whys: The Five Whys is a problem-solving technique that involves repeatedly asking "why" to dig deeper into the root cause of a problem. By asking "why" multiple times, the project manager can uncover the underlying factors contributing to the issue with stakeholder engagement.C. Ishikawa diagrams: Also known as fishbone or cause-and-effect diagrams, Ishikawa diagrams help identify the potential causes of a problem by visualizing the various factors that may be contributing to it. The project manager can use this tool to analyze the different categories of factors that could be impacting stakeholder engagement, such as communication, resources, processes, or cultural differences."

A project manager is assigned to a project within a program. The high-level requirements of the project are known, but the priorities of some of the requirements are uncertain as they are interdependent on some other pipeline projects within the program.How should the project manager prepare for the next steps of the project?

• A. Escalate to the management team to increase the timeline based on the complexity of the project
• B. Wait for the other project estimates before planning the schedule
• C. Prioritize and estimate the milestones for the high-level requirements based on historical data
• D. Ask the project management office (PMO) to estimate the tasks for all the projects and share the project management plan

Answer explanation

Should focus on the question to answer. The question is the PM need to preparing for next step so I eleminate B,D.For A, PM should not escalet problem due to project dependency

A new team member has joined an agile project, replacing a team member who recently left. The project team needs the new team member to speed up their ability to contribute effectively to the project.What should the project manager do to help in this situation?

• A. Assign the new team member the same tasks that were assigned to the previous team member who they replaced
• B. Schedule knowledge transfer sessions and assign less complex tasks to the new team member
• C. Send technical documentation to the new team member and schedule training for the next iteration
• D. Have the new team member complete all of the company's mandatory training

Answer explanation

First time the answer B is corrected but for overall the new member should complete all Mandatory training of company first because it's required and make sure the member know all working process, policy,...

A team is holding the first demonstration of the software built to date on a medium-sized project. The product owner has uncovered a number of issues they would like to be addressed before providing approval.How should the project manager approach this problem?

• A. Plan to address the issues through backlog grooming and incorporate them into the next sprint
• B. Refer the product owner to the change management plan, then escalate to the steering committee
• C. Refer the product owner to the signed business requirement document and explain that the current plan cannot facilitate these changes
• D. Tell the product owner the issues will be addressed in the second version of the software

Answer explanation

This is just first demo and PO has a lot of feedback so PM & team just need to address the comment and add its to backlog for the next iteration